Monday, November 9, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
11,960 reviews
Spot Pet InsuranceSelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
America's FavoritePuppy Insurance Click for Price >Spot Pet Insurance is one of the leading providers of customizable pet health insurance for dogs and cats across the United States and Canada. We're on a mission to help families get their pets the care they need to lead longer, happier lives together.
Spot Pet Insurance (spotpet.com) has 11,960 customer reviews on The Fair Hearing, with an average rating of 4.6 out of 5.
Showing 10,126 reviews with 5 stars · Clear filters
Great help with a claim. It was paid in
By Susan F.
Response from Spot Pet Insurance· Nov 28, 2023
We love hearing this, thank you for sharing Susan! Wishing you and your fur family good health. ~The Spot Family🐾🐾
My cat had an intestinal obstruction that required many tests and an emergency surgery. Filing the claim online was extremely easy (took literally five minutes) and I had the reimbursement money in my account in less than a week. We are so glad we had this insurance when this happened.
By Sophia B.
Response from Spot Pet Insurance· Nov 28, 2023
Hi Sophia, We’re so glad you had a positive experience! Wishing you and your fur family good health. ~The Spot Family🐾🐾
It was easy to sign up, add my pup, and I was even able top take her top her her shots right away. I was reimbursed within 2-3 business days since I signed up for direct deposit. Happy I joined with Nala!♥️
By Trudi
Response from Spot Pet Insurance· Nov 28, 2023
Thanks for being a part of the Spot Family Trudi! 🐾 🐾
Knowledge patients and very helpful
By Donald S.
Response from Spot Pet Insurance· Nov 28, 2023
Hi Donald, Thank you for the positive feedback! Please reach out to us if you ever have any questions. ~The Spot Family🐾🐾
Fast, easy, does what was advertised!
By Annika B.
Response from Spot Pet Insurance· Nov 28, 2023
We love hearing this, thank you for sharing Annika! Wishing you and your fur family good health. ~The Spot Family🐾🐾
I got a policy for my kitten when she was first adopted, never imagining we would need it. Just before she turned 2, she required extensive medical care, and the policy was a life-saver. The claim was paid quickly, without hassle. And now she’s back to her normal self. Thanks to Spot, we didn’t have to make difficult decisions, and also have significantly improved the quality of life for our kitten.
By Brian G.
Response from Spot Pet Insurance· Nov 28, 2023
Hi Brian, We’re so glad you had a positive experience and got your kitten the help that she needed! Thanks for being part of the Spot family ❤️🐾
Plans are explained well and there are no Surprises. Claims process is easy and efficient. Great Option
By Michael S.
Response from Spot Pet Insurance· Nov 28, 2023
Hi Michael, Thank you for the positive feedback! Please reach out to us if you ever have any questions. ~The Spot Family🐾🐾
I have tried many different pet insurance options over the last few years, spot has been the simplest and most reliable. Easy to upload claims and the are processed in a timely manner. I have even used the tele vet service which was very useful.
By Ariane J.
Response from Spot Pet Insurance· Nov 28, 2023
We love hearing this, thank you for sharing Ariane! Wishing you and your fur family good health. ~The Spot Family🐾🐾
