Very responsive
Very responsive to inquiries and processing claims as well.
By Bob F.
Response from Spot Pet Insurance· Nov 29, 2023
Hi Bob, We’re so glad you had a positive experience! Wishing you and your fur family good health. ~The Spot Family🐾🐾
Monday, November 9, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
11,960 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
America's FavoritePuppy Insurance Click for Price >Spot Pet Insurance is one of the leading providers of customizable pet health insurance for dogs and cats across the United States and Canada. We're on a mission to help families get their pets the care they need to lead longer, happier lives together.
Spot Pet Insurance (spotpet.com) has 11,960 customer reviews on The Fair Hearing, with an average rating of 4.6 out of 5.
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Very responsive to inquiries and processing claims as well.
By Bob F.
Response from Spot Pet Insurance· Nov 29, 2023
Hi Bob, We’re so glad you had a positive experience! Wishing you and your fur family good health. ~The Spot Family🐾🐾
Easy claim submission. Very quick turnaround. Was able to clearly anticipate what would be covered based on policy. Smooth process was appreciated during emotionally upsetting time with pet.
By Emily
Response from Spot Pet Insurance· Nov 29, 2023
Hi Emily, Thank you for the positive feedback! Please reach out to us if you ever have any questions. ~The Spot Family🐾🐾
Easy to use and convenient I had no trouble getting reimbursed just have to upload the file or take a picture of the invoice and you are solid.
By Vietmy T.
Response from Spot Pet Insurance· Nov 29, 2023
Hi there, We’re so glad you had a positive experience! Wishing you and your fur family good health. ~The Spot Family🐾🐾
Recently signed up my new puppy. I’m very happy with how fast the claims process is! I figured with a new puppy I’d be spending money on veterinary costs anyway. This just gives me peace of mind that some of the puppy costs are paid over time and not all at once. Would definitely recommend Spot!
By Clover’s M.
Response from Spot Pet Insurance· Nov 29, 2023
We love hearing this, thank you for sharing! Wishing you and your fur family good health. ~The Spot Family🐾🐾
I've been a long time customer and have had to file a few claims over the years. It's always fast and simple and processed quickly. This most recent time was the fastet a claim has been processed and reimbursement received. I'm happy with the service and as mentioned it has proven worthwhile to me several times in the past 😀🐱
By FRANK
Response from Spot Pet Insurance· Nov 29, 2023
We love hearing this, thank you for sharing Frank! Wishing you and your fur family good health. ~The Spot Family🐾🐾
BEST experience Exceeded expectations Bought if for my young puppy. Never thought I would use it. About 9months she injured her shoulder. SPOT had been excellent. Start forward on what they cover and reimbursement was received quickly.
By Lisa C.
Response from Spot Pet Insurance· Nov 29, 2023
Hi Lisa, We’re so glad you had a positive experience! Wishing you and your fur family good health. ~The Spot Family🐾🐾
I had to take my little girl to the vet because she would not eat. She had a blockage and required Surgery which was about $5000. The policy reimbursed a major portion of my out of pocket expense.
By Corey S.
Response from Spot Pet Insurance· Nov 29, 2023
Hi Corey, We’re so glad you had a positive experience and got your pet the help that she needed! Wishing you happy wags! ~The Spot Family ❤️🐾
Excellent service, caring people, quick claim reimbursements!
By Regina G.
Response from Spot Pet Insurance· Nov 29, 2023
We love hearing this, thank you for sharing Regina! Wishing you and your fur family good health. ~The Spot Family🐾🐾