Monday, November 9, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
11,960 reviews
Spot Pet InsuranceSelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
America's FavoritePuppy Insurance Click for Price >Spot Pet Insurance is one of the leading providers of customizable pet health insurance for dogs and cats across the United States and Canada. We're on a mission to help families get their pets the care they need to lead longer, happier lives together.
Spot Pet Insurance (spotpet.com) has 11,960 customer reviews on The Fair Hearing, with an average rating of 4.6 out of 5.
Showing 10,126 reviews with 5 stars · Clear filters
I have had great experience with Spot insurance. We had an unexpected injury our girl tore her cruciate ligament and had to have surgery. I turned in my invoice and was paid within the week. They have been great!
By Krista B.
Response from Spot Pet Insurance· Dec 4, 2023
Hi Krista, We’re so glad you had a positive experience and got your pet the help that she needed! Wishing you happy wags! ~The Spot Family ❤️🐾
Easy to process claims, quick response.
By Sun C.
Response from Spot Pet Insurance· Dec 4, 2023
Hi Sun, Thank you for the positive feedback! Please reach out to us if you ever have any questions. ~The Spot Family🐾🐾
The claim submittal process was easy to do online. The review was quick snd our reimbursement was in our accounts in less than 2 days.
By Richard S.
Response from Spot Pet Insurance· Dec 4, 2023
Hi Richard, We’re so glad you had a positive experience! Wishing you and your fur family good health. ~The Spot Family🐾🐾
The claim for my dog Wilson's knee surgery was paid very quickly! I could even submit an estimate for the costs to see how much would be covered. Very satisfied with service.
By Valerie B.
Response from Spot Pet Insurance· Dec 4, 2023
Hi Valerie, We’re so glad you had a positive experience! Wishing you and your fur family good health. ~The Spot Family🐾🐾
Very helpful staff, always pleasant on the phone. Always making sure my fur babies are doing ok.
By Ronald M.
Response from Spot Pet Insurance· Dec 4, 2023
Hi Ronald, We pride ourselves on providing exceptional customer service, so we're very happy to hear this has been your experience. Thanks for being a part of the Spot Family! 🐾 🐾
It was super easy to file a claim and it was approved in a timely manner!
By Ronda R.
Response from Spot Pet Insurance· Dec 4, 2023
Hi Ronda, We pride ourselves on providing exceptional service, so we're very happy to hear this has been your experience. Thanks for being a part of the Spot Family! 🐾 🐾
I just got insurance for my cat two months ago and the gold preventative has already helped reimburse costs from her vaccine updates and wellness visit to check out a lump. My mom always said her one regret was to never get pet insurance for our dog and I’m already glad that I decided to get coverage! The claim was super easy to do and the direct deposit option makes it even more convenient for busy owners.
By AV
Response from Spot Pet Insurance· Dec 4, 2023
We love hearing this, thank you for sharing! Wishing you and your fur family good health. ~The Spot Family🐾🐾
Easy, amazing coverage plans, great chat/phone support, and I feel secure knowing my pup has insurance I can count on.
By Elizabeth C.
Response from Spot Pet Insurance· Dec 4, 2023
Hi Elizabeth, We pride ourselves on providing exceptional service, so we're very happy to hear this has been your experience. ~The Spot Family🐾🐾
