Tuesday, November 10, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
11,960 reviews
Spot Pet InsuranceSelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
America's FavoritePuppy Insurance Click for Price >Spot Pet Insurance is one of the leading providers of customizable pet health insurance for dogs and cats across the United States and Canada. We're on a mission to help families get their pets the care they need to lead longer, happier lives together.
Spot Pet Insurance (spotpet.com) has 11,960 customer reviews on The Fair Hearing, with an average rating of 4.6 out of 5.
Showing 10,126 reviews with 5 stars · Clear filters
Very easy to submit claims. Fast payment so far, no hassles over claims
By Suzanne S.
Response from Spot Pet Insurance· Jan 2, 2024
Hi Suzanne, We pride ourselves on providing exceptional service, so we're very happy to hear this has been your experience. Thanks for being a part of the Spot Family! 🐾 🐾
Customer service people are excellent. Sometimes the claims process is a little tricky if you don’t have the paperwork uploaded in exactly the right place, but overall, I’m pleased I got this for my dogs.
By Donna in M.
Response from Spot Pet Insurance· Jan 2, 2024
Hi Donna, We pride ourselves on providing exceptional customer service, so we're very happy to hear this has been your experience. Thanks for being a part of the Spot Family! 🐾 🐾
Great customer service, and the plans are very understandable
By Josephine
Response from Spot Pet Insurance· Jan 2, 2024
Hi Josephine, We pride ourselves on providing exceptional customer service, so we're very happy to hear this has been your experience. Thanks for being a part of the Spot Family! 🐾 🐾
Amazing insurance!, highly recommended. I have a French bulldog who suffered some injuries this year and Spot reimbursed 90% directly back to my bank account within a week of filing a claim!
By Daniel
Response from Spot Pet Insurance· Jan 2, 2024
Hi Daniel, We’re so glad you had a positive experience and got your dog the help that they needed! Wishing you happy wags! ~The Spot Family ❤️🐾
Super easy straightforward process!
By Katherine S.
Response from Spot Pet Insurance· Jan 2, 2024
Hi Katherine, Thank you for the positive feedback! Please reach out to us if you ever have any questions. ~The Spot Family🐾🐾
Filing was easy and the response was very fast, even over the holidays
By Mary N.
Response from Spot Pet Insurance· Jan 2, 2024
We love hearing this, thank you for sharing Mary! Wishing you and your fur family good health. ~The Spot Family🐾🐾
Great customer service fast refund direct deposit recommended 👍
By Luis C A.
Response from Spot Pet Insurance· Jan 2, 2024
Hi Luis, We pride ourselves on providing exceptional customer service, so we're very happy to hear this has been your experience. Thanks for being a part of the Spot Family! 🐾 🐾
So far great experience working with Spot. Easy to upload bills and the app kept me updated throughout the process. Looking forward to keeping my pet well taken care of.
By JUAN G.
Response from Spot Pet Insurance· Jan 2, 2024
Thanks Juan, happy to have you as part of the Spot Family. 🐾 🐾
