Tuesday, November 10, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
11,960 reviews
Spot Pet InsuranceSelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
America's FavoritePuppy Insurance Click for Price >Spot Pet Insurance is one of the leading providers of customizable pet health insurance for dogs and cats across the United States and Canada. We're on a mission to help families get their pets the care they need to lead longer, happier lives together.
Spot Pet Insurance (spotpet.com) has 11,960 customer reviews on The Fair Hearing, with an average rating of 4.6 out of 5.
Showing 10,126 reviews with 5 stars · Clear filters
QUALITY SERVICE. CLAIMS ARE PROCESSED IN A VERY TIMELY MANNER. IF PAYMENT FOR A CLAIM IS MADE, THEY ARE RECEIVED IN A TIMELY MANNER.
By TOM R.
Response from Spot Pet Insurance· Jan 8, 2024
Hi Tom, We pride ourselves on providing exceptional service, so we're very happy to hear this has been your experience. ~The Spot Family🐾🐾
Thorough, quick and professional.
By Mastatdogg
Response from Spot Pet Insurance· Jan 8, 2024
Hi there, We’re so glad you had a positive experience! Wishing you and your fur family good health. ~The Spot Family🐾🐾
Great Service! Fast response and resolution! They processed my claim in a timely manner after I submitted the vet statement.
By Efrain R.
Response from Spot Pet Insurance· Jan 5, 2024
We love hearing this, thank you for sharing Efrain! Wishing you and your fur family good health. ~The Spot Family🐾🐾
Easy to submit claims and quick reimbursement.
By Rhonda R.
Response from Spot Pet Insurance· Jan 5, 2024
We love hearing this, thank you for sharing Rhonda! Wishing you and your fur family good health. ~The Spot Family🐾🐾
I had to call to ask about records being sent, the person I spoke with was super helpful and kind.
By JC
Response from Spot Pet Insurance· Jan 5, 2024
Hi JC, We pride ourselves on providing exceptional customer service, so we're very happy to hear this has been your experience. Thanks for being a part of the Spot Family! 🐾 🐾
Processing of the claim was seamless And the good customer service
By Michel D.
Response from Spot Pet Insurance· Jan 4, 2024
Hi Michel, We pride ourselves on providing exceptional service, so we're very happy to hear this has been your experience. Thanks for being a part of the Spot Family! 🐾 🐾
There have not been any problems with Spot. They are quick to respond and I appreciate that.
By JB
Response from Spot Pet Insurance· Jan 4, 2024
Hi JB, We’re so glad you had a positive experience! Wishing you and your fur family good health. ~The Spot Family🐾🐾
I appreciate how kind the staff is. The reimbursements are so worth the monthly rate.
By Kristen K.
Response from Spot Pet Insurance· Jan 4, 2024
Hi Kristen, We pride ourselves on providing exceptional service, so we're very happy to hear this has been your experience. ~The Spot Family🐾🐾
