Tuesday, November 10, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
11,960 reviews
Spot Pet InsuranceSelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
America's FavoritePuppy Insurance Click for Price >Spot Pet Insurance is one of the leading providers of customizable pet health insurance for dogs and cats across the United States and Canada. We're on a mission to help families get their pets the care they need to lead longer, happier lives together.
Spot Pet Insurance (spotpet.com) has 11,960 customer reviews on The Fair Hearing, with an average rating of 4.6 out of 5.
Showing 10,126 reviews with 5 stars · Clear filters
The people who take your calls are very knowledgeable, helpful and polite.
By Thomas
Response from Spot Pet Insurance· Jan 11, 2024
Hi Thomas, We pride ourselves on providing exceptional customer service, so we're very happy to hear this has been your experience. Thanks for being a part of the Spot Family! 🐾 🐾
Wow…what a great smooth transaction….my claim was worked on and completed within 4 days. Thus far I can recommend Spot Pet Insurance highy
By Silvia
Response from Spot Pet Insurance· Jan 11, 2024
Hi Silvia, We’re so glad you had a positive experience! Wishing you and your fur family good health. ~The Spot Family🐾🐾
Easy to upload & submit claim
By Dawn
Response from Spot Pet Insurance· Jan 9, 2024
We love hearing this, thank you for sharing Dawn! Wishing you and your fur family good health. ~The Spot Family🐾🐾
It’s easy to use
By Christian V.
Response from Spot Pet Insurance· Jan 9, 2024
Hi Christian , Thank you for the positive feedback! Please reach out to us if you ever have any questions. ~The Spot Family🐾🐾
I submitted my claims easily and the claims were processed and approved. I haven't received the reimbursement yet, but so far everything has been great!
By Esther S.
Response from Spot Pet Insurance· Jan 9, 2024
Hi Esther, We pride ourselves on providing exceptional service, so we're very happy to hear this has been your experience. Thanks for being a part of the Spot Family! 🐾 🐾
Great response and reimbursement time. Very happy. Made dealing with a sick kitty less stressful
By Monica R.
Response from Spot Pet Insurance· Jan 9, 2024
Hi Monica, We’re so glad you had a positive experience and got your cat the help that they needed! Wishing you happy wags! ~The Spot Family ❤️🐾
Hilda was phenomenal helping me complete a claim. My vet had combined our 2 pets on the invoice and when I submitted I completed confused the processing team. Hilda was able to rectify the situation and resubmit so that our reimbursement would be on the way soon. Thank-you Hilda!
By Dawn
Response from Spot Pet Insurance· Jan 9, 2024
Hi Dawn, We pride ourselves on providing exceptional customer service, so we're very happy to hear this has been your experience. Thanks for being a part of the Spot Family! 🐾 🐾
I just recently purchased insurance for my puppy and I honesty wasn't sure if it was even worth it. But after my first vet visit and I put my claim in and I was very surprised to get money back from my visit to the vet. So far they are the best that I've had.
By Mamikka T.
Response from Spot Pet Insurance· Jan 9, 2024
We love hearing this, thank you for sharing! Wishing you and your fur family good health. ~The Spot Family🐾🐾
