Tuesday, November 10, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
11,960 reviews
Spot Pet InsuranceSelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
America's FavoritePuppy Insurance Click for Price >Spot Pet Insurance is one of the leading providers of customizable pet health insurance for dogs and cats across the United States and Canada. We're on a mission to help families get their pets the care they need to lead longer, happier lives together.
Spot Pet Insurance (spotpet.com) has 11,960 customer reviews on The Fair Hearing, with an average rating of 4.6 out of 5.
Showing 10,126 reviews with 5 stars · Clear filters
Spot always handles claims in a fast and efficient manner. Great customer service as well! I follow a Havanese group on Facebook, when anyone reaches out about who is a good insurance plan for their dogs, I always recommend SPOT!
By Karen A.
Response from Spot Pet Insurance· Jan 22, 2024
We love hearing this, thank you for sharing Karen! Wishing you and your fur family good health. ~The Spot Family🐾🐾
Processed my claim very quickly
By Leslie P.
Response from Spot Pet Insurance· Jan 19, 2024
Hi Leslie, We’re so glad you had a positive experience! Wishing you and your fur family good health. ~The Spot Family🐾🐾
Claims are really easy to submit. And coverage has been great. Our cat has gotten very sick a couple times recently, and Spot has covered as much as expected. Has been so so helpful.
By Kimmy
Response from Spot Pet Insurance· Jan 19, 2024
Hi Kimmy, We’re so glad you had a positive experience and got your cat the help that they needed! Wishing you happy wags! ~The Spot Family ❤️🐾
Easy claim process. Claim’s reviewed and processed in a reasonable timeframe (3 full business days).
By Norma
Response from Spot Pet Insurance· Jan 19, 2024
Hi Norma, We’re so glad you had a positive experience! Wishing you and your fur family good health. ~The Spot Family🐾🐾
Spot was able to answer my questions and gave me the confidence to sign up my 2 cats. It is very easy to put in a claim. Spot let's you know when they receive your claim and it is processed in a very timely manner. You can always call if you have questions. Very good customer service.I totally recommend Spot Insursance for you pet insurance!
By Dottie B.
Response from Spot Pet Insurance· Jan 19, 2024
Hi Dottie, We pride ourselves on providing exceptional customer service, so we're very happy to hear this has been your experience. Thanks for being a part of the Spot Family! 🐾 🐾
Great experience
By Bedros K.
Response from Spot Pet Insurance· Jan 18, 2024
Hi Bedros, We’re so glad you had a positive experience! Wishing you and your fur family good health. ~The Spot Family🐾🐾
was very helpful and trusting
By Jade B.
Response from Spot Pet Insurance· Jan 18, 2024
We love hearing this, thank you for sharing Jade! Wishing you and your fur family good health. ~The Spot Family🐾🐾
Very easy to file a claim with the app on my phone. Had to put in a claim last week and received my reimbursement this week.
By Teresa S.
Response from Spot Pet Insurance· Jan 18, 2024
Hi Teresa, Thank you for the positive feedback! Please reach out to us if you ever have any questions. ~The Spot Family🐾🐾
