Monday, November 9, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
11,960 reviews
Spot Pet InsuranceSelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
America's FavoritePuppy Insurance Click for Price >Spot Pet Insurance is one of the leading providers of customizable pet health insurance for dogs and cats across the United States and Canada. We're on a mission to help families get their pets the care they need to lead longer, happier lives together.
Spot Pet Insurance (spotpet.com) has 11,960 customer reviews on The Fair Hearing, with an average rating of 4.6 out of 5.
Showing 701 reviews with 4 stars · Clear filters
Policy date Aug 12, 2021. Coverage starts Aug 26, 2021. Renewal should be Aug 26, 2022. If it were Aug 12, 2022 then I would be paying for 351 days of coverage not 365 days of coverage. No a major deal breaker but not equitable.
By Morris C.
Response from Spot Pet Insurance· Aug 18, 2021
Hi Morris, We are happy to hear you are covered with SPOT in case you have a need in the future. ~The SPOT Family🐶❤️
Easy to sign up, loved the "attitude" happy site!
By Elaine K.
Response from Spot Pet Insurance· Jul 20, 2021
Thanks Elaine, happy to have you as part of the SPOT Family. 🐶 😺
Getting a quote and putting coverage in force was very easy. I am only giving 4 stars as I haven't begun using the insurance yet.
By Debra K.
Response from Spot Pet Insurance· Jul 1, 2021
Thanks Debra K, happy to have you as part of the SPOT Family. 🐶 😺
Just got the policy for my 11 mo. old cat who's decided a barn plus acres of hayfield and pasture wasn't enough space and has started to go across the busy road in front of our house. Haven't been able to 'reason' or explain to him the dangers in this so figured I d better get him insurance. Hope to never need it.
By Karen M.
Response from Spot Pet Insurance· May 25, 2021
Hi Karen, We are happy to hear you are covered with SPOT in case you have a need in the future. ~The SPOT Family🐶❤️
I have not had the need to use the insurance to date, but communication has been great and easy to understand thus far. I liked the ability to customize what I needed for insurance.
By Christine B.
Response from Spot Pet Insurance· May 17, 2021
Thanks Christine, happy to have you as part of the SPOT Family. 🐶 😺
I found Spot affordable and easy to ,understand. Thankfully I have not had to use it yet. When I do, that will be the real story on if they are worth it or not.
By Pete M.
Response from Spot Pet Insurance· Apr 27, 2021
Hi Pete, We are happy to hear you are covered with SPOT in case you have a need in the future. ~The SPOT Family🐶❤️
I just signed up for pet insurance. Is Spot good pet insurance? I haven't the slightest idea. I can tell you this though. The customer service agent who helped me through the initial signing-up was great. He explained my options, and we came to an agreement w/o any hassles at all. I would definitely check them out.No obligations on asking questions, no pressure what's-so-ever!
By Leah S.
Response from Spot Pet Insurance· Apr 21, 2021
Hi Leah, We’re so glad you had a positive experience and got your pet the help that he needed! Wishing you happy wags! ~The SPOT Family ❤️🐶
I am surprised that more of my bill was not covered.
By karen A.
