Monday, November 9, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
11,960 reviews
Spot Pet InsuranceSelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
America's FavoritePuppy Insurance Click for Price >Spot Pet Insurance is one of the leading providers of customizable pet health insurance for dogs and cats across the United States and Canada. We're on a mission to help families get their pets the care they need to lead longer, happier lives together.
Spot Pet Insurance (spotpet.com) has 11,960 customer reviews on The Fair Hearing, with an average rating of 4.6 out of 5.
Showing 701 reviews with 4 stars · Clear filters
Easy to reach and get a quote. Immediate coverage with no wait times. Brand new policy so I haven't submitted any claims
By Lisa J.
Response from Spot Pet Insurance· Apr 4, 2023
Hi Lisa, Thank you for the positive feedback! Please reach out to us if you ever have any questions. ~The Spot Family
It seems straight forward. The true test will be when I submit a claim.
By Jackie G.
Response from Spot Pet Insurance· Apr 4, 2023
Hi Jackie, We are happy to hear you are covered with Spot in case you have a need in the future. ~The Spot Family
It was a simple set up and price quotes where right there to choose from
By Butch L.
Response from Spot Pet Insurance· Apr 4, 2023
Hi Butch, Thank you for sharing your experience so far! Please reach out to us if you ever have any questions. ~The Spot Family
I've been looking for an insurance for my babies for several years now and I'm very pleased for finding this one...thank you
By Julie S.
Response from Spot Pet Insurance· Apr 4, 2023
Thanks Julie, happy to have you as part of the Spot Family!
Although there were two bits of misunderstanding regarding my policies they were immediately corrected. So far I am satisfied with their customer service.
By Conchita B.
Response from Spot Pet Insurance· Apr 4, 2023
We are glad to hear you were able to get the help you needed, please reach out to us if you have any questions or need assistance in the future! ~The Spot Family
The process was fairly simple and the company is highly rated
By John S.
Response from Spot Pet Insurance· Apr 4, 2023
Thanks for being a part of the Spot Family John!
The response time is very good! Have not used yet, however the pricing could be better when you add second pet. We will see as I have Preventative and Illness/Injury policies. Tricia C
By TRISHA C.
smooth and easy website with both text and visual examples of policy information.
By Cheryl C.
Response from Spot Pet Insurance· Mar 7, 2023
Hi Cheryl, Thank you for sharing your experience! Please reach out to us if you ever have any questions. ~The Spot Family🐾🐾
