Monday, November 9, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
11,960 reviews
Spot Pet InsuranceSelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
America's FavoritePuppy Insurance Click for Price >Spot Pet Insurance is one of the leading providers of customizable pet health insurance for dogs and cats across the United States and Canada. We're on a mission to help families get their pets the care they need to lead longer, happier lives together.
Spot Pet Insurance (spotpet.com) has 11,960 customer reviews on The Fair Hearing, with an average rating of 4.6 out of 5.
Showing 10,126 reviews with 5 stars · Clear filters
It was very easy to submit a claim and they were good about the communication throughout the process of reimbursement. It was several months after our dog’s surgery but they were diligent in getting the claim processed.
By Carol K.
I’ve done a couple of claims and everything has always worked out. Everyone who I’ve spoken to are very friendly and helpful. Refund always comes on time. Thank you for everything
By Adriana M.
Very quick claim processing
By MRC
Easy to submit claims, fast promp responses, and coverage is accurate.
By Debbie Y.
My experience with this company so far has been pleasant. So far so good
By Luz C.
Prompt,no hassle! I am very happy that I have Spot Insurance to protect my pup!
By mark
Great customer service and responsiveness to claims
By Yves C.
Quick claim processing and reimbursement of claims. We have had them for 3 years and haven’t ever had an issue- they have approved every illness/injury claim we have submitted. Highly recommend!!!!
By Jayme D.
