The process of filing a claim for our pup was easy!
The process of filing a claim for our pup was smooth and easy. We found Spot Pet Insurance great to work with, and we received payment within two days by direct deposit.
By Dawn C.
Monday, November 9, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
11,960 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
America's FavoritePuppy Insurance Click for Price >Spot Pet Insurance is one of the leading providers of customizable pet health insurance for dogs and cats across the United States and Canada. We're on a mission to help families get their pets the care they need to lead longer, happier lives together.
Spot Pet Insurance (spotpet.com) has 11,960 customer reviews on The Fair Hearing, with an average rating of 4.6 out of 5.
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The process of filing a claim for our pup was smooth and easy. We found Spot Pet Insurance great to work with, and we received payment within two days by direct deposit.
By Dawn C.
I am so happy I made the decision to get insurance for my boy. I didn’t have pet insurance for my last dog and that was a BIG mistake! SPOT makes the process so easy! I am very pleased with the plan that I chose. Customer service is super helpful but I haven’t needed their help much! The app is very user friendly.
By Danielle L.
I've had a wonderful experience with Spot. The app is incredibly easy to use, making it simple to submit claims and view my coverage anytime. The claims process has been straightforward, and I really appreciate how convenient everything is. I highly recommend Spot to anyone looking for reliable pet insurance with a user-friendly experience!
By Nicole L.
Submitting a claim was very easy and the process was clearly indicated on the Spot app.
By MK
smooth and timely service
By Marnie S.
They are so fast at working claims and paying the 80%. I have been recommending you to family and friends.
By Leigh Ann C.
Super easy to submit claims, quick and clear processes
By Mariajose A.
VERY prompt service and nice understandable explanation of the payment I am to receive!
By BC