Monday, November 9, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
11,960 reviews
Spot Pet InsuranceSelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
America's FavoritePuppy Insurance Click for Price >Spot Pet Insurance is one of the leading providers of customizable pet health insurance for dogs and cats across the United States and Canada. We're on a mission to help families get their pets the care they need to lead longer, happier lives together.
Spot Pet Insurance (spotpet.com) has 11,960 customer reviews on The Fair Hearing, with an average rating of 4.6 out of 5.
Showing 701 reviews with 4 stars · Clear filters
for the cost of the insurance I think reimbursement could be better. I give the four rating because the claims process is easy and fast.
By June R.
Response from Spot Pet Insurance· Sep 26, 2023
Hi June, Thank you for taking the time to leave us a review! We appreciate your feedback and are committed to providing the best possible experience. Please reach out to us if you have any questions ~The Spot family 🐾🐾
It was my first time submitting a claim and I am truly satisfied. They worked very fast with the reimbursement for my dog's vet visit. I'm so pleased choosing Spot Pet Insurance.
By Italy R.
Response from Spot Pet Insurance· Sep 26, 2023
Hi there, Thank you for sharing your experience! Please reach out to us if you ever have any questions. ~The Spot Family🐾🐾
Everything has been great although it is expensive. Wish it was cheaper I think 35 a month is reasonable
By Matthew B.
Response from Spot Pet Insurance· Sep 25, 2023
Hi Matthew, Thank you for taking the time to leave us a review! We appreciate your feedback and are committed to providing the best possible experience. Please reach out to us if you have any questions ~The Spot family 🐾🐾
It seems to take longer every time to resolve a claim.
By Doreen P.
Response from Spot Pet Insurance· Sep 25, 2023
Hi Doreen, Thank you for taking the time to leave us a review! We appreciate your feedback and are committed to providing the best possible experience. Please reach out to us if you have any questions ~The Spot family 🐾🐾
They pay all claims as advertised, but the claims processing is slow..
By Debi M.
Response from Spot Pet Insurance· Sep 25, 2023
Hi Debi, We appreciate your feedback and are committed to providing the best possible experience. Please reach out to us if you have any questions ~The Spot family 🐾🐾
Expensive but nice to have for emergencies
By Vanessa G.
Response from Spot Pet Insurance· Sep 25, 2023
Hi Vanessa, Thank you for the feedback! Please reach out to us if you ever have any questions. ~The Spot Family🐾🐾
It is great for yearly vaccination visits. I hope they work with me when I take my dog to the vet this week for a lump I found on his neck
By Michelle V.
Response from Spot Pet Insurance· Sep 25, 2023
Hi Michelle, Thank you for the positive feedback! Please reach out to us if you ever have any questions. Wishing you and your fur family good health ~The Spot Family🐾🐾
For the most part, I really love this insurance. Last year one of my babies developed epilepsy and it helped tremendously. This year, the same one ate something he shouldn’t have and had to have it surgically removed. The vet bill was nearly $12k after three days of figuring out what was wrong and having the emergency surgery. It completely wiped out his insurance funds until next July. I pray everyday that nothing else happens to him before his insurance rolls over to a new year. I pay the highest premium for preventative care, the most amount of coverage, the highest return percentage, and the smallest deductible. The highest amount of insurance caps at $7k and that truly could be wiped out by one emergency like this one and then leave him not covered for the next 10 months.
By Jodi A.
Response from Spot Pet Insurance· Sep 25, 2023
Hi Jodi, Thank you for taking the time to leave us a review! We appreciate your feedback and are committed to providing the best possible experience. Please reach out to us if you have any questions ~The Spot family 🐾🐾
