Monday, November 9, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
11,960 reviews
Spot Pet InsuranceSelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
America's FavoritePuppy Insurance Click for Price >Spot Pet Insurance is one of the leading providers of customizable pet health insurance for dogs and cats across the United States and Canada. We're on a mission to help families get their pets the care they need to lead longer, happier lives together.
Spot Pet Insurance (spotpet.com) has 11,960 customer reviews on The Fair Hearing, with an average rating of 4.6 out of 5.
Showing 701 reviews with 4 stars · Clear filters
Service was good, but I expected reimbursement a little faster. The amount reimbursed for preventive care was exactly what I expected based on policy documents and original explanations, so that was great!
By Alvie's M.
Response from Spot Pet Insurance· Dec 4, 2023
Thank you for taking the time to leave us a review! We appreciate your feedback and are committed to providing the best possible experience. Please reach out to us if you have any questions ~The Spot family 🐾🐾
Easy to use, really helpful people who (believe it or not) actually listen!
By James F.
Response from Spot Pet Insurance· Dec 4, 2023
Hi James, We pride ourselves on providing exceptional customer service, so we're very happy to hear this has been your experience. Thanks for being a part of the Spot Family! 🐾 🐾
Good to have my cat sedated so the experience was not so traumatic. I think in the future most of her appointments other than well being visits will be sedated.
By A.MS.
Response from Spot Pet Insurance· Dec 14, 2023
Thanks for being a part of the Spot Family ! 🐾 🐾
I like that they work fast n claims submitted.
By Maria G.
Response from Spot Pet Insurance· Nov 30, 2023
Hi Maria, We’re so glad you had a positive experience! Wishing you and your fur family good health. ~The Spot Family🐾🐾
Just joined Spot insurance recently and it looks like a right decision. Happy with a reimbursement, even though did not get 100% coverage for the expenses. Will continue with this insurance plan for sure.
By Anna G.
Response from Spot Pet Insurance· Nov 28, 2023
Hi Anna, Thank you for sharing your experience! Please reach out to us if you ever have any questions. ~The Spot Family🐾🐾
I am submitting a claim for the first time and the online process was very easy.
By SHERIDAH
Response from Spot Pet Insurance· Nov 20, 2023
Hi there, Thank you for the positive feedback! Please reach out to us if you ever have any questions. ~The Spot Family🐾🐾
I have had positive results from my interactions with the on-line service
By BT
Response from Spot Pet Insurance· Nov 28, 2023
Hi there, We’re so glad you had a positive experience! Wishing you and your fur family good health. ~The Spot Family🐾🐾
the app is really easy to use, i get the most bang for my bucks.
By Gwen L.
Response from Spot Pet Insurance· Nov 20, 2023
Hi Gwen, Thank you for the positive feedback! Please reach out to us if you ever have any questions. ~The Spot Family🐾🐾
