Monday, November 9, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
11,960 reviews
Spot Pet InsuranceSelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
America's FavoritePuppy Insurance Click for Price >Spot Pet Insurance is one of the leading providers of customizable pet health insurance for dogs and cats across the United States and Canada. We're on a mission to help families get their pets the care they need to lead longer, happier lives together.
Spot Pet Insurance (spotpet.com) has 11,960 customer reviews on The Fair Hearing, with an average rating of 4.6 out of 5.
Showing 701 reviews with 4 stars · Clear filters
All good so far. Filed 2 claims and the reimbursements are on their way back. Claims were done on line and the response was very quick.
By GEORGE S.
Response from Spot Pet Insurance· Mar 18, 2024
We love hearing this, thank you for sharing George! Wishing you and your fur family good health. ~The Spot Family🐾🐾
So far, this has been a real help in taking care of my pets.
By Jess
Response from Spot Pet Insurance· Mar 13, 2024
Thanks for being a part of the Spot Family Jess! 🐾 🐾
Decent pet insurance would reccomend
By FRANKIE
Response from Spot Pet Insurance· Mar 12, 2024
Thank you for taking the time to leave us a review! We appreciate your feedback and are committed to providing the best possible experience. Please reach out to us if you have any questions ~The Spot family 🐾🐾
I wish human insurance was this efficient! Upload a bill, they review the claim and money goes right back in my account. I would give spot 5 stars for sure except I feel like it’s a little more expensive than it should be. Although I’m not sure how their price compares to other companies.
By Jodi
Response from Spot Pet Insurance· Mar 12, 2024
Thank you for taking the time to leave us a review! We appreciate your feedback and are committed to providing the best possible experience. Please reach out to us if you have any questions ~The Spot family 🐾🐾
You read and determine the items on the bill that are refundable in a very timely manner which I appreciate. I haven’t received a check yet but it looks good. You determined that two invoices I turned in were the same bill but they were two different dates and different totals. I will resubmit. If I get my checks, You will be FANTASTIC!!
By Linda C.
Response from Spot Pet Insurance· Mar 12, 2024
Hi Linda, Thank you for sharing your experience! Please reach out to us if you ever have any questions. ~The Spot Family🐾🐾
Quick response to claims. However I couldn't easily identify the deposits you made to my checking account !!! I had to call my bank to see the origin of the deposits
By Gloria M S.
Response from Spot Pet Insurance· Mar 4, 2024
Thank you for taking the time to leave us a review! We appreciate your feedback and are committed to providing the best possible experience. Please reach out to us if you have any questions ~The Spot family 🐾🐾
Service was fast and accurate. Direct deposit reimbursement in 3 days. 👌 perfect.
By Deneen
Response from Spot Pet Insurance· Feb 28, 2024
Hi Deneen, Thank you for the positive feedback! Please reach out to us if you ever have any questions. ~The Spot Family🐾🐾
So far so good, there was an error, but it looks like the claim is being reviewed. They seem to be on top of things and it was pretty easy to file the claim and ask for it to be reviewed.
By Debra H.
Response from Spot Pet Insurance· Feb 20, 2024
Hi Debra, Thank you for sharing your experience! Please reach out to us if you ever have any questions. ~The Spot Family🐾🐾
