Satisfied customer.
We have submitted two claims; both were processed promptly and fairly. Refund was sent as a check as requested.
By Brian H.
Response from Spot Pet Insurance· Aug 20, 2026
Thanks for being part of the Spot family!
Monday, November 9, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
11,960 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
America's FavoritePuppy Insurance Click for Price >Spot Pet Insurance is one of the leading providers of customizable pet health insurance for dogs and cats across the United States and Canada. We're on a mission to help families get their pets the care they need to lead longer, happier lives together.
Spot Pet Insurance (spotpet.com) has 11,960 customer reviews on The Fair Hearing, with an average rating of 4.6 out of 5.
Showing 10,126 reviews with 5 stars · Clear filters
We have submitted two claims; both were processed promptly and fairly. Refund was sent as a check as requested.
By Brian H.
Response from Spot Pet Insurance· Aug 20, 2026
Thanks for being part of the Spot family!
Quick response time for processing and paying my claim. Easy to use system.
By Isabelle
Response from Spot Pet Insurance· Aug 20, 2026
Hi there, We pride ourselves on providing exceptional service, so we're very happy to hear this has been your experience. ~The Spot Family 🐾
Supper easy to file claims !! Thanks goodness I purchased this insurance!! Peace of mind!!
By Cecilia C.
Response from Spot Pet Insurance· Aug 20, 2026
Hi there, we're so glad to hear your claim process was quick and easy! Thank you for sharing your positive experience with us.
Easy to submit a claim, fast response time.
By Alyson D.
Response from Spot Pet Insurance· Aug 20, 2026
Hi there, thank you for your review! We're glad we could be there to support you when it mattered most~ The Spot Family ❤️
Great job with approval status
By Cathy P.
Response from Spot Pet Insurance· Aug 20, 2026
🧡 We love hearing this, thank you for sharing! Wishing you and your fur family good health. ~The Spot Family
Easy application, pretty quick response.
By Linda
Response from Spot Pet Insurance· Aug 20, 2026
Hi Linda! Thanks for taking the time share your positive experience.
Spot truly cares about their customers and their pets!! Claims are processed super quickly, and I can have a peace of mind knowing that if anything were to happen to my cat, Spot will be there for me.
By Flores
Response from Spot Pet Insurance· Aug 20, 2026
We’re delighted to hear about your positive experience with our pet insurance, Flores! Thanks for choosing Spot to protect your furry family.🐾
Our puppy was very sick, we sent the claim in and we shortly received a message that we would get a refund. It was easy to work with them. And we suggest Spot to everyone .Thank you
By judith G.
Response from Spot Pet Insurance· Aug 20, 2026
Hi there, we are so glad we could be there for you and your pet during a difficult time. We appreciate you sharing your positive experience.