Monday, November 9, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
11,960 reviews
Spot Pet InsuranceSelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
America's FavoritePuppy Insurance Click for Price >Spot Pet Insurance is one of the leading providers of customizable pet health insurance for dogs and cats across the United States and Canada. We're on a mission to help families get their pets the care they need to lead longer, happier lives together.
Spot Pet Insurance (spotpet.com) has 11,960 customer reviews on The Fair Hearing, with an average rating of 4.6 out of 5.
Showing 701 reviews with 4 stars · Clear filters
This is a great insurance service. I've saved so much money
By Cathryn M.
Response from Spot Pet Insurance· Jun 17, 2024
We love hearing this, thank you for sharing, Cathryn! Wishing you and your fur family good health. ~The Spot Family🐾🐾
Timely reimbursement really was good.
By Aquarius Melissa S.
Response from Spot Pet Insurance· Jun 3, 2024
Hi there, Thank you for the positive feedback! Please reach out to us if you ever have any questions. ~The Spot Family🐾🐾
This is my first Pet and my first Pet insurance company. They process reimbursements quickly and when I called with questions about the policy they were knowledge and helpful. I'm happy I found them.
By Nyota M.
Response from Spot Pet Insurance· Jun 3, 2024
Thanks for choosing Spot to protect your furry family! 🐾
Была Рада работать с вами!
By julia
Response from Spot Pet Insurance· Jun 3, 2024
Thanks for being part of the Spot family Julia! 🐾
Overall experience was good, but a little slow in paying claims.
By JoAnn B.
Response from Spot Pet Insurance· Jun 3, 2024
Thank you for taking the time to leave us a review! We appreciate your feedback and are committed to providing the best possible experience. Please reach out to us if you have any questions ~The Spot family 🐾🐾
The app does not work that well in terms of uploading or reloading documents, but overall still a good experience.
By Amy Z.
Response from Spot Pet Insurance· Jun 3, 2024
Thank you for taking the time to leave us a review! We appreciate your feedback and are committed to providing the best possible experience. Please reach out to us if you have any questions ~The Spot family 🐾🐾
fast turn around on reimbursement but missed part of the claim & had to call to refile
By Lucretia G.
Response from Spot Pet Insurance· May 29, 2024
Thank you for taking the time to leave us a review! We appreciate your feedback and are committed to providing the best possible experience. Please reach out to us if you have any questions ~The Spot family 🐾🐾
In the last few months that my fur baby joined our family, she's had some health issues. It didn't take long to use up her deductible and the reimbursements to begin. Unfortunately, she had an unavoidable vet visit which put one of her issues into the "pre-existing" category. I didn't realize it until one of her vet charges wasn't covered.
By Cherry
Response from Spot Pet Insurance· May 29, 2024
Thanks for choosing Spot to protect your furry family!
