Monday, November 9, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
11,960 reviews
Spot Pet InsuranceSelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
America's FavoritePuppy Insurance Click for Price >Spot Pet Insurance is one of the leading providers of customizable pet health insurance for dogs and cats across the United States and Canada. We're on a mission to help families get their pets the care they need to lead longer, happier lives together.
Spot Pet Insurance (spotpet.com) has 11,960 customer reviews on The Fair Hearing, with an average rating of 4.6 out of 5.
Showing 701 reviews with 4 stars · Clear filters
It is quite expensive but It saves me time and money to search for alternative.
By Ghie
Response from Spot Pet Insurance· Jul 16, 2024
Thank you for taking the time to leave us a review! We appreciate your feedback and are committed to providing the best possible experience. Please reach out to us if you have any questions ~The Spot family 🐾🐾
A quick and easy way to submit a claim through the app. I attached my receipt and heard back within a few days. I received an email stating my claim was approved and was reimbursed. Pretty easy.
By Dog M.
Response from Spot Pet Insurance· Jul 16, 2024
We love hearing this, thank you for sharing! Wishing you and your fur family good health. ~The Spot Family🐾🐾
The claim form ask questions that you already had. Had to get Lexi’s medical records and scan them to my documents and then add them to form. Little to much to ask. Need to make easier.
By Dennis P.
Response from Spot Pet Insurance· Jul 16, 2024
Thank you for taking the time to leave us a review! We appreciate your feedback and are committed to providing the best possible experience. Please reach out to us if you have any questions ~The Spot family 🐾🐾
It covered almost 80 percent. Still waiting on reimbursement though.
By ARLENE D M.
Response from Spot Pet Insurance· Jun 25, 2024
Hi Arlene, Thank you for sharing your experience! Please reach out to us if you ever have any questions. ~The Spot Family🐾🐾
Overall we get reimbursed very quickly. Did have a problem with a claim last year but did eventually get resolved. I like the preventative package. Wish it included blood tests.
By Trina CHEN Y.
Response from Spot Pet Insurance· Jun 25, 2024
Hi Trina, Thank you for sharing your experience! Please reach out to us if you ever have any questions. ~The Spot Family🐾🐾
Very easy to submit reimbursements and it is processed fairly quick. Only losing 1 star because I wish the highest coverage would cover a bit more :)
By Monica D.
Response from Spot Pet Insurance· Jun 25, 2024
Thank you for taking the time to leave us a review! We appreciate your feedback and are committed to providing the best possible experience. Please reach out to us if you have any questions ~The Spot family 🐾🐾
Spot was very quick with reimbursements.My dog had to go to the Urgent Vet twice and regular vet once.Of course on the weekend.By Friday had my money back.$957.00 of the $1,300 bills.(5 days)So far so good.😊
By Antoinette H.
Response from Spot Pet Insurance· Jun 25, 2024
Hi Antoinette, We’re so glad you had a positive experience and got your dog the help that he needed! Wishing you happy wags! ~The Spot Family ❤️🐾
It was very easy to put in my claim. I received notification that my claim is being processed, but I only gave it four stars because it has not posted in my account yet.
By customer
Response from Spot Pet Insurance· Jun 25, 2024
Hi there, Thank you for sharing your experience! Please reach out to us if you ever have any questions. ~The Spot Family🐾🐾
