Monday, November 9, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
11,960 reviews
Spot Pet InsuranceSelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
America's FavoritePuppy Insurance Click for Price >Spot Pet Insurance is one of the leading providers of customizable pet health insurance for dogs and cats across the United States and Canada. We're on a mission to help families get their pets the care they need to lead longer, happier lives together.
Spot Pet Insurance (spotpet.com) has 11,960 customer reviews on The Fair Hearing, with an average rating of 4.6 out of 5.
Showing 10,126 reviews with 5 stars · Clear filters
Claims were easy to make and were processed quickly and clearly.
By Aunt K.
Response from Spot Pet Insurance· Aug 20, 2026
Hi there, We pride ourselves on providing exceptional service, so we're very happy to hear this has been your experience. Thanks for being a part of the Spot Family!
I appreciated the quick response to my questions and my claim.
By Stephanie S.
Response from Spot Pet Insurance· Aug 20, 2026
Hi Stephanie, thank you for taking the time to share your positive experience with us! We're dedicated to offering reliable pet insurance, and we're glad to see it's making a difference. Your support keeps us motivated! 🐾
I am a returning client after the passing of our dog. I now have two new cats registered through Spot Pet and the process was simple. and excellent company.
By DJL
Response from Spot Pet Insurance· Aug 20, 2026
We're incredibly sorry for the loss of your pet. Losing a pet is never easy, and our hearts go out to you during this difficult time. We're grateful that we could support you when it mattered most. Thank you for being part of the Spot family ❤🐾
I have been with this company for 4 years and the only constructive criticism i have to say is about the increase on the annual fee, i know how everything is expensive now a days and the only hope to afford care, is insurance as long as is reachable. For the rest i can say only good things, every time I had a claim has been processed with no problems and efficiently.
By Alma F.
Response from Spot Pet Insurance· Aug 20, 2026
Thanks for choosing Spot to protect your furry family!
Spot delivers on its promises! Ease of Claims: Super simple submitting invoices online without endless forms. Fast Payouts: Direct deposit hit my bank account in record time. Peace of Mind: Fantastic service when you need it most. Couldn't be happier with their service—worth every penny for hassle-free pet care!
By Paula W.
Response from Spot Pet Insurance· Aug 20, 2026
Hi there, Thank you for sharing your experience! Please reach out to us if you ever have any questions. ~The Spot Family
I had my first big claim on my cat. I sent everything to spot. It only took a couple days for them to review everything then I was told my check would get to me in about 6 to 10 days. It was that easy. Thank you for making this bad time simple for me!!! Christine Joyce
By Christine J.
Response from Spot Pet Insurance· Aug 20, 2026
Thank you for your wonderful review, Christine! We're proud to offer a service that aligns with your expectations. Your support is truly appreciated! ~ The Spot family 🐾
Every time I've called with a question or concern the customer service has been wonderful. So friendly, and they always get me the information I need.
By Margaret W.
Response from Spot Pet Insurance· Aug 20, 2026
Hi there, We pride ourselves on providing exceptional customer service, so we're very happy to hear this has been your experience. Thanks for being a part of the Spot Family ❤️
Just joined since we have a new pup. We took her for her first vets visit and I submitted the claim and we got reimbursed a payment directly to our bank account within 48 hrs. The app is easy to use and we feel good that we have coverage for our little doggie.
By Lloyd S.
Response from Spot Pet Insurance· Aug 20, 2026
Thank you for your wonderful review! We're proud to offer a service that aligns with your expectations. Your support is truly appreciated! ~ The Spot family 🐾
