Monday, November 9, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
11,960 reviews
Spot Pet InsuranceSelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
America's FavoritePuppy Insurance Click for Price >Spot Pet Insurance is one of the leading providers of customizable pet health insurance for dogs and cats across the United States and Canada. We're on a mission to help families get their pets the care they need to lead longer, happier lives together.
Spot Pet Insurance (spotpet.com) has 11,960 customer reviews on The Fair Hearing, with an average rating of 4.6 out of 5.
Showing 10,126 reviews with 5 stars · Clear filters
Spot is really easy to use. Their communication is also terrific.
By Mary
Response from Spot Pet Insurance· Aug 20, 2026
Thank you for your wonderful review, Mary! We're proud to offer a service that aligns with your expectations. Your support is truly appreciated! ~ The Spot Family
Easy to submit. Covered some of dental cleaning. Refund payment was quick and direct to bank.
By Stephen V.
Response from Spot Pet Insurance· Aug 20, 2026
Thanks for choosing Spot to protect your furry family!
Easy to do. Customer service is amazing and considerate when our pets are dying.
By tiffany C.
Response from Spot Pet Insurance· Aug 20, 2026
Hi there, We’re so glad you had a positive experience! Wishing you and your fur family good health! ~The Spot Family🐾
Losing my dog, Bebe, has been incredibly difficult, but the compassion shown by Spot Pet Insurance has meant the world to me. Beyond their reliable coverage, their team truly cares about pet parents. After Bebe passed, they reached out with genuine condolences—sending a thoughtful card, checking in via email, and even following up with a phone call just to see how I was holding up. In an industry that often feels purely transactional, Spot showed true empathy and humanity when I needed it most. I cannot recommend them enough for pet owners who want not just great insurance, but a supportive team in their corner.
By Jennie S.
Response from Spot Pet Insurance· Aug 20, 2026
Hi there, Thank you for the positive feedback! Please reach out to us if you ever have any questions. ~The Spot Family
We has an unfortunate situation with our girl dog Sadie and she had to have surgery. We use our insurance for the first time and it was simple. Fallow the steps and your done.
By Ed H.
Response from Spot Pet Insurance· Aug 20, 2026
We are incredibly moved to hear we could help your dog. We appreciate your kind words and loyalty!
Muy buena experiencia porque llevé a mi mascota al veterinario para sus vacunas luego envié la factura del procedimiento y los tres días me reintegraron el valor que pagué
By SOLUCIONES A.
Response from Spot Pet Insurance· Aug 20, 2026
❤️
helpful comcation
By Doreen A.
Response from Spot Pet Insurance· Aug 20, 2026
Thanks for being part of the Spot family
Easy claim service on the portal. Spot reached out to my vet for additional medical records. Claim was processed in an about 2 weeks. Check is coming I the mail. Easy and great service. Glad I had them!
By Zachary S.
Response from Spot Pet Insurance· Aug 20, 2026
Hi there, we're so glad to hear your claim process was quick and easy! Thank you for sharing your positive experience with us.
