Monday, November 9, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
11,960 reviews
Spot Pet InsuranceSelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
America's FavoritePuppy Insurance Click for Price >Spot Pet Insurance is one of the leading providers of customizable pet health insurance for dogs and cats across the United States and Canada. We're on a mission to help families get their pets the care they need to lead longer, happier lives together.
Spot Pet Insurance (spotpet.com) has 11,960 customer reviews on The Fair Hearing, with an average rating of 4.6 out of 5.
Showing 701 reviews with 4 stars · Clear filters
The quick response from your company after submitting my claims.
By John W.
Response from Spot Pet Insurance· Dec 10, 2024
Hi John, Thank you for the positive feedback! Please reach out to us if you ever have any questions. ~The Spot Family🐾🐾
Ease of making claims.
By Heather H.
Response from Spot Pet Insurance· Dec 10, 2024
Thanks for choosing Spot to protect your furry family! 🐾
Easy to submit a claim and claim is processed quickly. Wished they would break down the details of itemized line items what amount accepted.
By Chase
Response from Spot Pet Insurance· Dec 10, 2024
Thank you for taking the time to leave us a review! We appreciate your feedback and are committed to providing the best possible experience. Please reach out to us if you have any questions ~The Spot family 🐾🐾
Turn around time on claims is very prompt. One claim was denied because my vet had not sent records and I was not contacted, however, all other claims processed were done in a timely manner.
By Angela M.
Response from Spot Pet Insurance· Nov 19, 2024
Hi Angela, Thank you for sharing your experience! Please reach out to us if you ever have any questions. ~The Spot Family🐾🐾
Easy to submit a claim and worth the money
By Heather S.
Response from Spot Pet Insurance· Nov 15, 2024
Hi Heather, Thank you for the positive feedback! Please reach out to us if you ever have any questions. ~The Spot Family🐾🐾
Very efficient. Just started with my first claims. Very good so far.
By Fredi B.
Response from Spot Pet Insurance· Nov 7, 2024
Hi Fredi, Thank you for sharing your experience! Please reach out to us if you ever have any questions. ~The Spot Family🐾🐾
My only issue is that with preventative you only cover so little. For example, a vaccine is $25 while I pay much more for that.
By Garcia
Response from Spot Pet Insurance· Nov 4, 2024
Hi Garcia, thank you for your review! We are sorry to hear you are not happy with your coverage and encourage you to reach out to our customer service team
Thanks for making submitting my claim and reimbursement easy!
By amanda S.
Response from Spot Pet Insurance· Oct 29, 2024
Thanks for choosing Spot to protect your furry family! 🐾
