Fast respond
Fast respond
By Jose T.
Response from Spot Pet Insurance· Dec 20, 2024
Hi Jose, Thank you for the positive feedback! Please reach out to us if you ever have any questions. ~The Spot Family🐾🐾
Monday, November 9, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
11,960 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
America's FavoritePuppy Insurance Click for Price >Spot Pet Insurance is one of the leading providers of customizable pet health insurance for dogs and cats across the United States and Canada. We're on a mission to help families get their pets the care they need to lead longer, happier lives together.
Spot Pet Insurance (spotpet.com) has 11,960 customer reviews on The Fair Hearing, with an average rating of 4.6 out of 5.
Showing 701 reviews with 4 stars · Clear filters
Fast respond
By Jose T.
Response from Spot Pet Insurance· Dec 20, 2024
Hi Jose, Thank you for the positive feedback! Please reach out to us if you ever have any questions. ~The Spot Family🐾🐾
I was giving over half of my dog's emergency visit back, which was extremely helpful. I paid around $735 and got $444 back. Thank you spot!
By Sarah
Response from Spot Pet Insurance· Dec 20, 2024
Hi Sarah, We’re so glad you had a positive experience! Thanks so much for being part of the Spot family 🐾🐾
Great customer service Would’ve given five stars, but I’m still waiting for a For an appeal to go through. Otherwise, payment has been fast for other services
By Nick D.
Response from Spot Pet Insurance· Dec 20, 2024
Thank you for taking the time to leave us a review! We appreciate your feedback and are committed to providing the best possible experience. Please reach out to us if you have any questions ~The Spot family 🐾🐾
I love the security of knowing my girls are covered.
By Jodie H.
Response from Spot Pet Insurance· Dec 17, 2024
Thanks for choosing Spot to protect your furry family!
Claim paid quickly for yearly wellness exam and vaccinations
By Karen
Response from Spot Pet Insurance· Dec 17, 2024
Hi Karen, We’re so glad you had a positive experience! Thanks so much for being part of the Spot family
It was our 1st time submitting a claim. Everything worked OK though I would like all those" tips" provided after we sent the claim form to be shown to us earlier. I mean we were instructed to send receipts, which we did, but only later we were told to submit detailed reports as well, hence was the delay.
By Olga
Response from Spot Pet Insurance· Dec 17, 2024
Thank you for taking the time to leave us a review! We appreciate your feedback and are committed to providing the best possible experience. Please reach out to us if you have any questions ~The Spot family ❤️🐾
Fast claims processing and reimbursement. My only critique is Spot doesn't give an explanation of what was covered and paid and what wasn't and why.
By Tracy B.
Response from Spot Pet Insurance· Dec 17, 2024
Hi Tracy, thanks for sharing your experience! We appreciate your feedback and are committed to providing the best possible experience. Please reach out to us if you have any questions ~The Spot family 🐾🐾
Was really easy to submit a claim.
By Christine W.
Response from Spot Pet Insurance· Dec 17, 2024
Hi Christine, We’re so glad you had a positive experience! Thanks so much for being part of the Spot family 🐾🐾