Sunday, November 8, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
11,960 reviews
Spot Pet InsuranceSelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
America's FavoritePuppy Insurance Click for Price >Spot Pet Insurance is one of the leading providers of customizable pet health insurance for dogs and cats across the United States and Canada. We're on a mission to help families get their pets the care they need to lead longer, happier lives together.
Spot Pet Insurance (spotpet.com) has 11,960 customer reviews on The Fair Hearing, with an average rating of 4.6 out of 5.
Showing 10,126 reviews with 5 stars · Clear filters
I am glad we have Spot Pet Insurance, but am a little disheartened when I send in a vet bill and alot of cost are not covered OR covered at a lower amount.
By Barb
Response from Spot Pet Insurance· Oct 22, 2026
Hi there, Thanks for being part of the Spot family! Please reach out to our customer service team at 1-800-905-1595 (M-F 8am-8pm, Sat 9am-5pm EST) for clarification.
I love the ease of filing a claim just take a photo and that’s it!
By Audrey
Response from Spot Pet Insurance· Oct 22, 2026
Thanks for choosing Spot to protect your furry family! ❤️🐾
The claims process was easy and quick.
By Charlene K J.
Response from Spot Pet Insurance· Oct 22, 2026
Thanks for being part of the Spot family ❤️🐾
used spot for my dog's ear infection and the claim was paid to my account in about a week
By Tracy A.
Response from Spot Pet Insurance· Oct 22, 2026
Hi Tracy, We’re so glad you had a positive experience! Thanks so much for being part of the Spot family 🐾🐾
Fast claim processing and refund.
By Jaime P.
Response from Spot Pet Insurance· Oct 22, 2026
Thanks for choosing Spot to protect your furry family! ❤️🐾
I’ve had two episodes with my 11 lb dog in the last year. Spot pet insurance has reimbursed me the majority of what I’ve paid both times. I have had this insurance for over 4 years and plan to keep it
By Cheryl A J.
Response from Spot Pet Insurance· Oct 22, 2026
Hi Cheryl, thanks for choosing Spot to protect your furry family! ❤️🐾
Great insurance
By Sandy H.
Response from Spot Pet Insurance· Oct 22, 2026
Thanks for choosing Spot to protect your furry family! ❤️🐾
Spot makes it so easy to submit a claim through the app! I'm able to submit claims quickly and get a response after not much waiting
By Jennifer Vander L.
Response from Spot Pet Insurance· Oct 22, 2026
Hi Jennifer, We’re so glad you had a positive experience! Thanks so much for being part of the Spot family 🐾🐾
