The claim was reviewed quickly and I…
The claim was reviewed quickly and I received the payment within two days.
By Bonnie M.
Response from Spot Pet Insurance· Sep 22, 2026
Thank you for sharing your positive experience, Bonnie!
Monday, November 9, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
11,960 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
America's FavoritePuppy Insurance Click for Price >Spot Pet Insurance is one of the leading providers of customizable pet health insurance for dogs and cats across the United States and Canada. We're on a mission to help families get their pets the care they need to lead longer, happier lives together.
Spot Pet Insurance (spotpet.com) has 11,960 customer reviews on The Fair Hearing, with an average rating of 4.6 out of 5.
Showing 10,126 reviews with 5 stars · Clear filters
The claim was reviewed quickly and I received the payment within two days.
By Bonnie M.
Response from Spot Pet Insurance· Sep 22, 2026
Thank you for sharing your positive experience, Bonnie!
Quick review, quick payment
By Marcy K.
Response from Spot Pet Insurance· Sep 22, 2026
Hi there, Thank you for the positive feedback! Please reach out to us if you ever have any questions. ~The Spot Family
Our first claims using Spot were extremely easy to submit. Their response was quick and appropriate for the claim.
By CJJ
Response from Spot Pet Insurance· Sep 22, 2026
Hi there, We pride ourselves on providing exceptional customer service, so we're very happy to hear this has been your experience. Thanks for being a part of the Spot Family!
Great quick response great customer service
By Linda H.
Response from Spot Pet Insurance· Sep 22, 2026
Thank you for your wonderful review, Linda!
Claim service very fast.
By K G.
Response from Spot Pet Insurance· Sep 22, 2026
Hi there, we're so glad to hear your claim process was quick and easy! ~ The Spot Family
I received payment in a timely manner and it was easy and convenient to do online.
By Diane C.
Response from Spot Pet Insurance· Sep 22, 2026
Hi Diane! Thank you for your wonderful review. We're proud to offer a service that aligns with your expectations. Your support is truly appreciated! ~ The Spot Family 🐾
Excellent and fast service.Processed my claim in less than 24 hours after submitting!
By Kim D.
Response from Spot Pet Insurance· Sep 22, 2026
Hi Kim, we’re grateful for your positive feedback! Our pet insurance is designed for reliability, and you can count on us for comprehensive coverage and unmatched support.
Sign in to your account. Pick your pet that had illness or injury. Answer a few questions. Submit your bill. Then your vets notes. Instant email received from spot regarding receipt of info. Then reimbursement. All within a few days. It’s that easy. Any question you have or help they are there for you.
By Edith G.
Response from Spot Pet Insurance· Sep 22, 2026
Hi there, Thank you for the positive feedback! Please reach out to us if you ever have any questions. ~The Spot Family