Monday, November 9, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
11,960 reviews
Spot Pet InsuranceSelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
America's FavoritePuppy Insurance Click for Price >Spot Pet Insurance is one of the leading providers of customizable pet health insurance for dogs and cats across the United States and Canada. We're on a mission to help families get their pets the care they need to lead longer, happier lives together.
Spot Pet Insurance (spotpet.com) has 11,960 customer reviews on The Fair Hearing, with an average rating of 4.6 out of 5.
Showing 10,126 reviews with 5 stars · Clear filters
So far a good experience with the company they have responded. Kept me up-to-date. Have paid the bills back.
By Miriam
Response from Spot Pet Insurance· Oct 12, 2026
Thanks for choosing Spot to protect your furry family! ❤️🐾
I’ve been a customer of Spot Pet for about a year now. Recently, our furry companion has been experiencing stomach issues and required urgent veterinary care. When we submitted the claim, the insurance company took approximately 2-3 weeks to review it and refund a portion of the bill. The process was incredibly convenient and user-friendly, thanks to the app.
By Mildret K.
Response from Spot Pet Insurance· Oct 12, 2026
Hi Mildret, We’re so glad you had a positive experience and got your furry companion the help needed! Wishing you happy wags! ~The Spot Family 🐾🐾
Promt Exactly Answers
By Judy G.
Response from Spot Pet Insurance· Oct 12, 2026
Thanks for being part of the Spot family ❤️🐾
It was a straight forward process, the insurance representative reached out to the vet clinic for info for the claim. The refund was done promptly. Overall, from from the claim to payment was 1 month.
By E.
Response from Spot Pet Insurance· Oct 12, 2026
Thanks for choosing Spot to protect your furry family! ❤️🐾
Submitted 10 invoices from two different vet offices for the same incident (ER out of town and home vet). Received reimbursement as expected within 2 weeks. No hassle, smooth easy process.
By Jacqueline P.
Response from Spot Pet Insurance· Oct 12, 2026
Hi Jacqueline, We’re so glad you had a positive experience! Thanks so much for being part of the Spot family 🐾🐾
Easy to file a claim. Reasonably priced insurance.
By Molly
Response from Spot Pet Insurance· Oct 12, 2026
Thanks for being part of the Spot family ❤️🐾
Easy to send a claim
By Joseph R.
Response from Spot Pet Insurance· Oct 12, 2026
Thanks for being part of the Spot family ❤️🐾
Spot always responds and reimburses quickly. The app is super easy to use. No complaints !
By Karen J.
Response from Spot Pet Insurance· Oct 1, 2026
Hi Karen, we’re grateful for your positive feedback! Our pet insurance is designed for reliability, and you can count on us for comprehensive coverage and unmatched support. ~ The Spot Family 🧡
