Excellent customer
Excellent customer. Quick processing of claims. They're great!
By Gladys B.
Response from Spot Pet Insurance· Oct 12, 2026
Thanks for choosing Spot to protect your furry family! ❤️🐾
Monday, November 9, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
11,960 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
America's FavoritePuppy Insurance Click for Price >Spot Pet Insurance is one of the leading providers of customizable pet health insurance for dogs and cats across the United States and Canada. We're on a mission to help families get their pets the care they need to lead longer, happier lives together.
Spot Pet Insurance (spotpet.com) has 11,960 customer reviews on The Fair Hearing, with an average rating of 4.6 out of 5.
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Excellent customer. Quick processing of claims. They're great!
By Gladys B.
Response from Spot Pet Insurance· Oct 12, 2026
Thanks for choosing Spot to protect your furry family! ❤️🐾
Spot definitely helped cover some of my expenses when my cat caught an illness. Grateful !
By Ayessa D.
Response from Spot Pet Insurance· Oct 12, 2026
Thanks for choosing Spot to protect your furry family! ❤️
I submitted my invoice from the vet and I was refunded most of the cost I spent at the vet. I've only had it for a month but so far so good took a week to get paid back . I dont know how they are long term and the limits yet, for example do I get 25$ off 1 time for the whole year for flea medication? That is kinda lame . But other than that so far they have been good. I pay 50$ a month total in CA.
By Luis A.
Response from Spot Pet Insurance· Oct 13, 2026
Hi Luis. Thank you for your feedback! We understand your concern and want to help address any questions you might have. Please reach out to our team at 1-800-905-1595 (M-F 8am-8pm, Sat 9am-5pm EST)
Putting in my claim was easy and they were quick to send me my check. Thank you spot your the best.
By Lino
Response from Spot Pet Insurance· Oct 12, 2026
Thanks for choosing Spot to protect your furry family! ❤️🐾
I'm very satisfied with Spot Pet Insurance. They have consistently paid my claims according to the policy terms, and I really appreciate their reliable coverage. Thanks to Spot, I've been able to provide my cat with the medical care she needs without worrying excessively about the cost of treatment. The claims submission process is simple and straightforward. Spot also appears to communicate directly with the veterinary clinic to obtain any necessary medical information, which makes the process even easier for me. Overall, I'm very happy with Spot and would highly recommend them to other pet owners.
By Shizuko
Response from Spot Pet Insurance· Oct 12, 2026
Hi Shizuko, We pride ourselves on providing exceptional customer service, so we're very happy to hear this has been your experience. Thanks for being a part of the Spot Family! 🐾🐾
Easy to submit claim and was processed in a timely manner.
By Rich Doc B.
Response from Spot Pet Insurance· Oct 12, 2026
Thanks for being part of the Spot family ❤️🐾
Transparency and clear communication! Easy to understand app.
By Taylor R.
Response from Spot Pet Insurance· Oct 12, 2026
Thanks for being part of the Spot family ❤️🐾
♡gooooooooood
By khosrozarei
Response from Spot Pet Insurance· Oct 12, 2026
Thanks for being part of the Spot family ❤️🐾