Tuesday, November 10, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
11,960 reviews
Spot Pet InsuranceSelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
America's FavoritePuppy Insurance Click for Price >Spot Pet Insurance is one of the leading providers of customizable pet health insurance for dogs and cats across the United States and Canada. We're on a mission to help families get their pets the care they need to lead longer, happier lives together.
Spot Pet Insurance (spotpet.com) has 11,960 customer reviews on The Fair Hearing, with an average rating of 4.6 out of 5.
Showing 10,126 reviews with 5 stars · Clear filters
So thankful to be able to have insurance for our hairy kids, such a peace of mind knowing that Spot has us covered.
By Jamie Lynn E.
Response from Spot Pet Insurance· Jun 1, 2026
Hi Jamie, we're so glad we can provide peace of mind for your furry family members. Wishing happy wags!
The claim process was easy and communication was great. The payment came quickly. We are pleased with the insurance coverage and the customer service.
By Paula M.
Response from Spot Pet Insurance· Jun 1, 2026
Hi Paula, we're so glad you had a positive experience with our claims process and customer service. We appreciate your kind words!
Fast and fair on numerous payments attached to one surgery. Thank you.
By Connie L.
Response from Spot Pet Insurance· Jun 1, 2026
Hi Connie, we're happy to hear we could assist you efficiently. Thank you for your kind words.
Fast action on claims and easy to contact
By Dorie S.
Response from Spot Pet Insurance· Jun 1, 2026
Thank you for your wonderful review, Dorie! We're proud to offer a service that aligns with your expectations. Your support is truly appreciated!
excellent service processing claims with accuracy.👋
By Clara S.
Response from Spot Pet Insurance· Jun 1, 2026
Hi Clara, we're so glad you had a positive experience! Wishing you and your fur family good health.
Unfortunately, my doggy had an illness that I had to file a claim after seeing a vet. I went online to file the claim and Spot made it very user friendly by having everything easy to use, and the claim was processed quickly and efficiently.
By Brenda
Response from Spot Pet Insurance· Jun 1, 2026
Hi Brenda, we are glad to hear that the claims process was user-friendly and efficient during a difficult time for your dog. Wishing a speedy recovery!
I especially appreciate your website which is easy to navigate and very explanatory.
By Deborah R.
Response from Spot Pet Insurance· Jun 1, 2026
We’re delighted to hear about your positive experience with our pet insurance, Deborah! Thanks for choosing Spot to protect your furry family.🐾
Claims are always easy to file online and are promptly reviewed and processed. I like Spot because it covers annual well care visits. Plus gave me several options to choose from when I enrolled and also changed my plan to a higher copay for a lower premium. Excellent pet insurance that I feel comfortable having, but hope I never have to file a claim for anything really serious because I love my Lola.
By Rebecca D.
Response from Spot Pet Insurance· Jun 1, 2026
Hi Rebecca, we're so glad to hear you find our claims process easy and appreciate the flexibility in plan options. We hope your beloved pet stays healthy!
