Tuesday, November 10, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
11,960 reviews
Spot Pet InsuranceSelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
America's FavoritePuppy Insurance Click for Price >Spot Pet Insurance is one of the leading providers of customizable pet health insurance for dogs and cats across the United States and Canada. We're on a mission to help families get their pets the care they need to lead longer, happier lives together.
Spot Pet Insurance (spotpet.com) has 11,960 customer reviews on The Fair Hearing, with an average rating of 4.6 out of 5.
Showing 10,126 reviews with 5 stars · Clear filters
Our dog’s ACL surgery claim was handed fast and payment was done with direct deposit. The whole process was easy and convenient. Thank you so much!
By KIMMO
Response from Spot Pet Insurance· Jun 4, 2026
We're so glad to hear about your positive experience with the claim process. We appreciate you choosing us!
Easy to submit claim & relatively fast refund.
By Cindy H.
Response from Spot Pet Insurance· Jun 3, 2026
We’re delighted to hear about your positive experience with our pet insurance, Cindy! Thanks for choosing Spot to protect your furry family.🐾
Process was seemless and prompt
By Mark S.
Response from Spot Pet Insurance· Jun 5, 2026
Thanks for being part of the Spot family, Mark ! 🐾
Reasonable pricing for three cats. Was able to decide the deductibles amount and amount coverage up to so each cat is custom to fit affordability. Did have to final a claim on one of my cats that found possible cancer. Spot paid out the claim over my deductible in very quickly. Filling out the claim was easy.
By Diane W.
Response from Spot Pet Insurance· Jun 4, 2026
Hi Diane, we're so glad to hear our customizable plans and quick claim process provided peace of mind during a difficult time. Thank you for sharing your positive experience with us!
I have never had a problem with reimbursement and their website is easy to work around.
By Kelvin C.
Response from Spot Pet Insurance· Jun 1, 2026
Hi Kelvin, we're so glad to hear you find our website easy to use and reimbursements hassle-free. Thank you!
About 1 month ago my little morkie had an accident. She had to different vets one was an emergency visit. I did have to pay up front. Once spot rec info they needed I was pd within 2 weeks. I choose a 70% coverage and after my ded they pd completely. Did have my vet fax all info needed to them. I did think about dropping ins but iam so glad I didn't
By customer
Response from Spot Pet Insurance· Jun 1, 2026
We are truly glad to hear your morkie is doing better and that we could assist with the veterinary costs. We appreciate you sharing your positive experience with us.
Great experience and great customer service. Fast processing claims. I’ve had nothing but positive experiences so far.
By Claudette L.
Response from Spot Pet Insurance· Jun 1, 2026
Hi Claudette, we are so happy to hear about your positive experiences with us! Thank you for sharing your kind words.
Submitting a claim was easy and the response was fast! Very content with the outcome of the process. Looking forward to the reimbursement to make a payment on my account. Thank you!
By Christopher M.
Response from Spot Pet Insurance· Jun 1, 2026
Hi Christopher, we're happy to hear your claim process was easy and efficient. We appreciate your positive feedback and look forward to assisting you further.
