Monday, November 9, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
11,960 reviews
Spot Pet InsuranceSelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
America's FavoritePuppy Insurance Click for Price >Spot Pet Insurance is one of the leading providers of customizable pet health insurance for dogs and cats across the United States and Canada. We're on a mission to help families get their pets the care they need to lead longer, happier lives together.
Spot Pet Insurance (spotpet.com) has 11,960 customer reviews on The Fair Hearing, with an average rating of 4.6 out of 5.
Showing 10,126 reviews with 5 stars · Clear filters
Great customer service. Very quick turnaround on refunds. Highly recommend.
By Mike H.
Response from Spot Pet Insurance· Nov 20, 2023
Hi Mike, We pride ourselves on providing exceptional customer service, so we're very happy to hear this has been your experience. Thanks for being a part of the Spot Family! 🐾 🐾
I’m so grateful that I got insurance for my two 1 year old cats this year. My male cat experienced bladder inflammation/UTI for the first time and Spot has accepted every claim, including the prescription food. I’ve already hit my $250 deductible and not they reimburse 90%. So far, so good! Hoping that this level of care and acceptance continues.
By Mia K.
Response from Spot Pet Insurance· Nov 20, 2023
Hi Mia, Thank you for sharing your experience! Please reach out to us if you ever have any questions. ~The Spot Family🐾🐾
The claim system is fast and responsive, and Spot has been great about covering their obligation.
By teresa M.
Response from Spot Pet Insurance· Nov 20, 2023
Hi Teresa, Thank you for the positive feedback! Please reach out to us if you ever have any questions. ~The Spot Family🐾🐾
Easy claims process
By Del
Response from Spot Pet Insurance· Nov 20, 2023
Hi Del, Thank you for the positive feedback! Please reach out to us if you ever have any questions. ~The Spot Family🐾🐾
They took my claim really fast and processed it quick,
By Lori D.
Response from Spot Pet Insurance· Nov 20, 2023
We love hearing this, thank you for sharing Lori! Wishing you and your fur family good health. ~The Spot Family🐾🐾
Very easy to file claims online. Quick turnaround on payout.
By Susan L.
Response from Spot Pet Insurance· Nov 20, 2023
Hi Susan, Thank you for the positive feedback! Please reach out to us if you ever have any questions. ~The Spot Family🐾🐾
Great company
By Bryan
Response from Spot Pet Insurance· Nov 20, 2023
Thanks Bryan, happy to have you as part of the Spot Family. 🐾 🐾
The process of filing claims has gotten much easier.
By Dawn N.
Response from Spot Pet Insurance· Nov 20, 2023
We love hearing this, thank you for sharing Dawn! Wishing you and your fur family good health. ~The Spot Family🐾🐾
