trustable and quick replies
they were very helpful and have fixed all my issues :)
By Nicky Tabrizifar | L.
Sunday, November 8, 2026 · Customer reviews of US businesses
The Fair Hearing score
Great
139 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Automatic premium upgrades for your Spotify accounts. Stream & download music at hi-definition quality with no advertisements!
Spotify Upgrade (spotify.ac) has 139 customer reviews on The Fair Hearing, with an average rating of 4.1 out of 5.
139 approved reviews, newest moderated first
they were very helpful and have fixed all my issues :)
By Nicky Tabrizifar | L.
10/10 service got me an upgrade within minutes would highly recommend
By Owais
All in one. Just incredible, this music app. Spotify allows me to follow any Music Artist, groups, or bands I choose. They analyse my choices and create Playlists of a mixture of type of music and artists. I'm always amazed at what I am given to listen to! Artists I've never heard, and I can keep or delete. I'm super satisfied with Spotify! I think I'll stay with and keep discovering.
By Craig S.
All problems were resolved within a day (problems were mostly my fault) but it's legit so it's nice
By Aydin K.
skic very good good thank you
By nikita L.
Did had a small issue with my account, but sorted out real quick! Even when i made mistakes providing details, they just kept helping no probs! Thanks for the service!
By Khalid
Very good staff, they helped me alot! account working 100%!
By Rafael Mecles R.
Support may not be 24/7 but at least you're not having a robot feed you a endless chain of the same "What's your issue" loop end on end, when they're posted as online, they will be there quickly to help you with your needs. Told the agent my issue, and a few minutes later my issue was resolved nearly instantly. EDIT: Shortly after writing this review, both accounts I had upgraded were removed from the premium plan, after using their replacement service, they had been removed again within an hour. My experience in attempting to renew the premium services on said accounts has been miserable. Hence the 1 star review I'm giving as of now. Furthermore, another edit: The next day, after contemplating a refund, a support agent did go over my support ticket, and helped me get through the issues I was having, I will admit to being fairly frustrated during my last edit, given some problems were of my own accord. My experience all throughout however will have to hover around 3 stars.
By Mauricio C.
Response from Spotify Upgrade· Aug 8, 2021
Hello there, We're sorry for the experience. You can contact us via our contact form at https://spotify.ac/contact and we will make sure that this issue is resolved. Please submit your transaction ID or email. We'll be able to look up your order and confirm if it exists with that information. Finally, there is an automatic replacement link on our website at https://spotify.ac/replace. Anyone who is removed from Family Plan can use that link to re-claim their Premium within a click. Regards, Spotify.ac Support Team