Terrible customer service
Terrible customer service, shipped a backordered item after I cancelled it using a link in an email they sent.
By Jon
Sunday, November 8, 2026 · Customer reviews of US businesses
The Fair Hearing score
Bad
691 reviews
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Sportsman's Guide Official Web Site - sells top-quality Discount Hunting Boots, Discount Ammunition, Discount Ammo, Discount Hunting Gear, Gifts, and more at low prices.
Sportsman's Guide (sportsmansguide.com) has 691 customer reviews on The Fair Hearing, with an average rating of 1.9 out of 5.
691 approved reviews, newest moderated first
Terrible customer service, shipped a backordered item after I cancelled it using a link in an email they sent.
By Jon
04/16/2020 I notice 49.99 missing from my bank account, went to the bank and they let me know it was a member fee, well now I want a member ship card!!!
By Mike R.
Placed an order on 3/25 and here we are now at 4/16. The phone call center is not operating at the current time and if you send an email the response is computer generated and am getting nowhere. Extremely frustrated with their lack of communication and there is no reason that in 3 weeks my products have not shipped. Will not be buying again.
By William C.
There add said m15 gas mask and filter (new) what I received was not even refurbished it was a piece of junk not worth 1- dollar I paid $98.99 for the junk and the add said no return please stay far away from this company it is false advertising and theft
By DAVID J.
Sending junk stiff. Not what's advertised. Condition of their product not always as advertised. Customer service is a joke. Removing honest reviews from their website. Refusing to replace junk.
By Alexander M.
Ordered the item four weeks ago and according to website this item is still not shipped. Sent email a week ago asking for status and no response received. But did receive an email requesting a product review. Left a bad review and today received an email stating that my review had been rejected but still no response to my status request...lol
By Shaun
I tried to place an order I did not have no password. I tried to set one up but I could not. I tried to call and talk to someone about it I also emailed and got nothing but a big run around. They took my money out for renewing my membership but now I can't even order anything.
By Jerry W.
Took forever to ship. Sent half my ammo order in two weeks. They forgot the other half and it didn't arrive until a month later. When it finally arrived, it was 55 grain instead of 62 grain. That was 2000 rounds of the wrong grain they sent. VERY upset about this. Don't go through these guys. Better to spend a little more and go through a more reputable and reliable supplier.
By Anonymous