Sportsman's Warehouse, Inc.Reviews of sportsmans.com

Ordered some clothing from their website, some items came not as described. Meanwhile order details goes to an empty account with no order history as if i never bought anything from them, making if impossible to start a return. Horrible scamming practice.

I purchased a rifle online through their website, at the time it said that they had multiple in stock and available. However after placing my order they emailed me saying that it is actually out of stock. After waiting on the phone for over a half hour to speak to someone about it they said they would call me back. Never called me back. 5 days later I called again asking about it and they told me they still havent found one at their other stores, yet on their website it says available at multiple stores. This has been a terrible experience for me and I would suggest going literally anywhere else because they clearly don't update their websites or stock. Save yourself the hassle and Do Not Shop Here!! I will never purchase anything from here again and I will make sure to let everyone I know to do the same.

Sportsman warehouse does not honor their price match policy. I just tried at the Salem, OR store and they refused to match multiple prices I provided to them from multiple online vendors. They said they only match the base pace of the item. They do not match sale prices. Their policy does not exclude sale prices but in practice, they violate their own policy.

Ordered items online only to be told two weeks later that they no longer had any inventory. Had to wait to get my credit card credited and was offered no replacement or credit for my trouble.

Their Customer Service is Terrible. Their online ordering program sets the customer up to have their order sent to the wrong store. They will Not ship from one store to another. They cancel the order even though the other store has your product. Then you have to wait 4 to 6 weeks to get a refund. I will Never shop there again.

Lazy employees, rude management and hideous management of inventory.

Not even a 1 star. Terrible service, will not order another thing. I ordered 5inch grub received the 6 inches. It’s the normal thing to do take money when you do not have the right product. I sat on the phone for 25 min to talk to a supervisor because. It’s not fair that I gotta take time out of my day to fix there mistake. Was hung up on twice. Second time I only said supervisor, supervisor because my previous call lasted 25 min and got nowhere. As I asked the Second Lady to talk to a supervisor. She kept depending my name. And other information, I said u can not help me I want a supervisor. After many times asking and not being told to wait to talk to a supervisor. I then said this is groups and my lawyer will get involved if I can’t speak to a supervisor. I am now on a list that I can not talk to anyone. All because I was not able to talk to a supervisor. Terrible waste of an hour to have nothing solved

Wish I could give zero stars! They sent my $175 order to the wrong address, in a completely different city, then told me they won't do anything about it. Will NEVER give them another dime of my business! Worthless customer service. Worthless company!