SportingSmilesReviews of sportingsmiles.com

Very slow return unless you buy an expedited service which you are informed of after the impressions has been sent to SS. Kind of a "bait and switch"

Making an acceptable impression for Sporting Smiles was difficult, the wait time was almost 3 months from impression to receiveing the product. But the worst part was the end. They emailed that my retainer was ready to be shipped. But then they saw that I had posted an unfavorable review because of the long wait time. I received an email that told me my retainer would not be sent unless I retracted my review. They offered " free digital impression" if I would comply. I complained to the supervisor who then proceeded to keep my retainer a week more before they finally mailed it. Retainer okay, was very, very tight, but after 1 month more usable. Do NOT use this unethical company.

Terrible turnaround time of 3 months, a poor product that doesn’t fit, and now I must pay to return it to them PLUS get charged an extra $20 for shipping & handling. If you dare ask any questions while your order is in the 12-week queue, they will remove your order & put you back at the end of the long line. I recommend also reading their BBB complaints before ordering from this company.

I’m so impressed with my new retainers from SportingSmiles! They fit snugly and comfortably right out of the box, and the clarity is top-notch. The whole process was smooth, and customer support was wonderful. Definitely worth it! 👌😁

Garbage product, even worse customer service. Takes insanely long to hear back, get the product, and troubleshoot what ended up being a terrible quality retainers. An offer to make good with a second pair never came to fruition because they simply don't respond and are incompetent. Advice: You are selling a medical product. Your cavalier attitude toward your customers is dangerous, unethical, and simply rude. Do better.

Go ELSEWHERE! We paid over a month ago and still waiting! Teeth are going to move by then and goodbye $7k for braces. Customer service is terrible and good luck having someone answer the phone. Still waiting on our retainer!

Customer service is on point and the product is the best I’ve had and I’ve tried multiple different brands. I’ll continue to purchase.

Sporting smiles makes the process of getting a new retainer so simple with easy step by step instructions. Im so happy with the end result that I was able to get at a fraction of the cost. It was worth the longer wait and the ability to do the impressions myself at home was so convenient. I would highly recommend this company to anyone.