Sunday, November 8, 2026 · Customer reviews of US businesses
The Fair Hearing score
Great
387 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Splashtop is a leading software solution offering remote access, support, and autonomous endpoint management tailored for both individual and business needs. From small businesses to mid-sized enterprises and large global corporations, organizations rely on Splashtop for its simplicity and superior functionality. Recognized for its strong commitment to security, Splashtop is ISO certified, SOC 2 compliant, and adheres to GDPR guidelines. This has made it a top choice for over 30+ million customers and users spanning Europe, the US, and Asia.Splashtop Remote Access provides remote desktop connections for business professionals and teams to work from anywhere, using any device. With security and advanced productivity features, users get access to files and applications, while enabling IT administrators to centrally deploy and control permissions, supporting efficiency and security.Splashtop Remote Support is a solution for helpdesk and IT teams combining remote support, endpoint management and security. It offers multi-platform attended and unattended access, troubleshooting tools and automated endpoint management capabilities.Splashtop Autonomous Endpoint Management (AEM) is an automation led endpoint management solution that helps IT teams streamline software updates, improve security posture, and reduce manual workloads. With real-time OS and third-party software patching, cross-platform support, dashboards, inventory reporting and quick remediation tools, AEM can be used by IT teams to stay secure, compliant, and efficient.
Splashtop (splashtop.com) has 387 customer reviews on The Fair Hearing, with an average rating of 4.4 out of 5.
Showing 292 reviews with 5 stars · Clear filters
I have never experienced any issues.
By Evelyn
Response from Splashtop· Apr 9, 2025
Hello Evelyn, Thank you for sharing your thoughts on Splashtop. We're excited to hear about your satisfaction with our product. We aim for our users to have a smooth and seamless user experience, so it's great to hear that you haven't encountered any issues. Thank you for choosing Splashtop. Your satisfaction and feedback are invaluable to us.
I did not use my Splashtop on March 20, 2025
By Joyce
Response from Splashtop· Apr 9, 2025
Hello Joyce, Please reach out to our support team via the link below to submit a support ticket or give us a call through one of the listed phone numbers through the link below. We'd be happy to assist you and review your Splashtop activity. https://support-splashtopbusiness.splashtop.com/hc/en-us/requests/new
We absolutely love the program, would not trade it for the world!
By Juliya M.
Response from Splashtop· Apr 9, 2025
Hello Juliya, We're glad our product has been working excellently for you. Thank you for the five-star review, we greatly appreciate your feedback. We look forward to continuing to provide you with a reliable remote-access product. Thank you for choosing Splashtop.
Splashtop is great. I've used it for years and the connection is fast and the features are very useful. I have used the file transfer feature a lot. I would highly recommend it if you need to access a remote computer.
By Mary
Response from Splashtop· Apr 2, 2025
Hello Mary, Thank you for sharing your experience with Splashtop. It's great to know that you've found our product features, specifically file transfer to be useful. We strive to create a product that is fast and reliable, so we're thrilled to hear about your satisfaction. If you have any further comments or questions, please feel free to reach out. Thank you for choosing Splashtop.
The app is easy to use.
By Shahab V.
Response from Splashtop· Apr 2, 2025
Hello Shahab, Thank you for your five-star review of Splashtop. We're glad to hear that our product has been easy to use. We strive to have a smooth and seamless user-experience to reduce any stress. If you do however encounter any issues or have questions, feel free to reach out. Thank you for choosing Splashtop.
Works great for the years I've used it.. Plus its reasonably priced..
By Geoff
Response from Splashtop· Apr 2, 2025
Hello Geoff, Thank you for your positive review of Splashtop. We're glad to hear that our product has been the right fit for you at a reasonable price. Your feedback is invaluable to us and lets us know how satisfied our users are. Thank you for supporting Splashtop. We look forward to continuing to support your business with a reliable remote access solution.
Splashtop is simply the best remote support for small businesses, or single techs. It makes helping people so easy and quick. Priced appropriately for us individual techs.
By David
Response from Splashtop· Apr 2, 2025
Hello David Thank you for taking the time to write a five-star review of Splashtop! We’re glad to hear that you appreciate our commitment to providing an affordable and well-priced solution for our users. We strive to offer a balance of cost and performance to ensure that everyone gets the best value from our product. If you ever have any questions or feedback, don’t hesitate to reach out as we’re always happy to help. Thanks again for your support, and we look forward to continuing to serve you!
The software is easy to setup and it works consistently. I would recommend it to anyone who needs to work remotely.
By SherriB
Response from Splashtop· Apr 2, 2025
Hello Sherri, Thank you for the five-star review of Splashtop! We're thrilled to hear that you've found our product user-friendly, easy to set up, and reliable. Providing a seamless experience is our top priority, so it's great to know we’ve met your expectations. We truly appreciate your recommendation and your support—it means a lot to us! If you ever need any assistance or have feedback to share, feel free to reach out. Thanks again for choosing Splashtop!
