Monday, November 9, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
650 reviews
Splash Super CenterSelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Your complete satisfaction if important to us. We work hard at it. If you are not completely satisfied, please give us a call and we will work with you to resolve the situation. Your complete Satisfaction is important us. We stand apart from other online companies by calling our customers and working with you to resolve all issues. Our phone number is 1-800-527-4881. We are available to answer our phones between 9am and 5pm Mondays thru Fridays every week, excluding holidays. If we miss your call, please leave us a voice message and we will call you back as soon as we get your message. You may also email [email protected] Super Center wants you to have a better on-line shopping experience than you have ever had before. You should not have to pay exorbitant shipping charges. You should always have confidence in the effectiveness of your pool chemicals, and in the reliability of your other pool product purchases. Your pool supply shopping should be easy, convenient and save you money!
Splash Super Center (splashsupercenter.com) has 650 customer reviews on The Fair Hearing, with an average rating of 4.7 out of 5.
Showing 548 reviews with 5 stars · Clear filters
Your customer representative asked all of the questions asked, explained the delivery from the perspective of time, and was very friendly in her manner. Along together a pleasant experience. Your representative's professionalism would be a significant factor in my consideration to do business with this company in the future.
By Mark M.
All the info right up front, quick check out quick delivery. SUPER JOB.
By SYLVIA G.
Robelle's 50 lb. granular chlorine is truly a wonderful product for your pool. It quickly dissolves leaving your pool crystal sky blue clear. I also want to thank Splash Super Center for delivering in a timely fashion. Thank you for your excellent service and I would definitely order with you in the near future.
By Hugo P.
Great Thanks
By Ronnie M.
UPDATED! - I am now VERY impressed with the customer service provided by Splash Super Center! I was contacted shortly after posting my review. I had a misunderstanding based upon the warranty information provided in the packaging. I was assured that the cover would be replaced at no cost to me! My new cover arrived within a couple of days after my initial review. Thank you so much Splash Super Center for taking care of my concerns and making this issue right! I will recommend you to all my friends!! ORIGINAL REVIEW - The web site was easy to navigate. Gave plenty of detail about products. Price was in the average of other similar products we reviewed. Ordering was easy and the pool cover was shipped quickly. Was disappointed in the quality of the workmanship of the setting of grommets. Three were already pulled out when we un-packaged the product. VERY disappointed to learn that in order to get a replacement (on a new product), we would have to pay shipping for item to be returned. Shipping would cost at least another 1/4 up to 1/2 of the original purchase price. I guess you just can't expect to purchase quality workmanship anymore.
By Kim
Prompt Service
By Peggy
I HAD POSTED EARLIER MY DISAPPOINTMENT; HOWEVER AFTER SPEAKING WITH A VERY KIND AND HELPFUL REPRESENTATIVE FROM THE SPLASH SUPER CENTER, THEY AGREEDTO PICK UP THE PRODUCT THAT WAS SENT IN ERROR, AND SEND ME THE ORIGINAL FLOAT THAT WAS ORDERED. HARD TO FIND GOOD SERVICE LIKE THIS ANY MORE. THANK YOU !!
By JAY C.
I ordered the Super Combo badminton & volley ball set and it was missing instructions so I wasn't sure if I had all the parts so I call the Super Center and spoke with Nicole and she was super sweet and totally helpful... She went to the manufactures and got the instructions online and emailed them to me the same day! Talking with her was like talking to a friend... love that, especially since I'm originally from up north (Maine) but live in the south now, it was nice to talk to a warm and friendly voice from up north! And this wasn't the first item I've gotten through them... Super quality products and ready to help if needed! Totally recommend Splash Super Center!!
By Sue R.
