Sunday, November 8, 2026 · Customer reviews of US businesses
The Fair Hearing score
Great
607 reviews
Splashe BrandsSelect a line to read only those reviews.
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Splashe Brands (splashe.com) has 607 customer reviews on The Fair Hearing, with an average rating of 4.2 out of 5.
Showing 93 reviews with 1 star · Clear filters
I still haven’t received my product
By Emma
Response from Splashe Brands· Jul 13, 2020
We are sorry to hear you did not receive your order. Your package for order #SPB14022 was returned back to us because the postal service was unable to successfully deliver it. At this time we see a full refund was issued on 7/9 to the original form of payment. Once again we truly apologize for the inconvenience.
Never got my item been 2 months
By Christina M.
Response from Splashe Brands· Jul 13, 2020
We are sorry to hear you never received your order. We have checked the tracking and it does show it was delivered on 4/16/2020 in your mailbox. We have refunded you in full for the order. Please allow 2-5 business days for the funds to clear your account. We truly apologize for the inconvenience
did not receive in the mail, it’s a scam.
By Renee D.
Response from Splashe Brands· Jul 13, 2020
We apologize you haven't received your package. After looking into the order further, the tracking does show it is lost in transit, the last scan was on 6/26 by USPS stating there was an emergency situation or weather condition that delayed your order. We have refunded you in full for the missing order. Please allow 2-5 business days for the funds to clear your account. We hope you and your loved ones remain safe and healthy during this time.
Lousy service. NO follow up.
By Mary M.
Response from Splashe Brands· Jul 13, 2020
We truly apologize that we were unable to change the address on your shipment. We have gone ahead and refunded you for the order back to the original form of payment. Please allow 2-5 business days for the fund to clear your account.
item was out of stock even after i received a confirmation
By Allison P.
I placed an order in April 2020, was charged 18.00 for hair products and never received it. A we rip off from this company. I would never buy from this company again. My advice stay away from this company
By Wanda P.
Response from Splashe Brands· Jul 13, 2020
We are sorry to hear you did not receive your order. The tracking shows that it was delivered by USPS on 4/13 to a parcel locker. If there is an area where you receive you deliveries, please check there and let us know if the package is located. If not, please contact us at [email protected] and we will help resolve your issue.
I didn’t receive my order..?
By Leah S.
Response from Splashe Brands· Jul 13, 2020
We are sorry to hear that you haven't received your order. We checked the tracking information and it showing be delivered on 5/26 to a parcel locker. Please check with your leasing/management office and if you still cannot locate it, please contact us at [email protected] and we will gladly assist you.
They keep sending me stuff I don't want & charging me for it! I keep e-mailing them and they won't respond. Worst thing I ever did was purchase food from them. Extremely frustrating.
By Michelle D.
Response from Splashe Brands· Jul 13, 2020
We like to assist you further as we do not have that option available to set-up for automatic shipping of any products. If you should continue to receive this item, please contact us at [email protected]. Thank you!
