Very bad customer service and I have…
Very bad customer service and I have bought something a week ago and nothing came I am never buying from here again. DONT BUY FROM HERE
By Branden W.
Sunday, November 8, 2026 · Customer reviews of US businesses
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Splashe Brands (splashe.com) has 607 customer reviews on The Fair Hearing, with an average rating of 4.2 out of 5.
Showing 93 reviews with 1 star · Clear filters
Very bad customer service and I have bought something a week ago and nothing came I am never buying from here again. DONT BUY FROM HERE
By Branden W.
I placed my order in plenty of timefor Christmas an still have not recei ved it on January 4th. While I realize this Christmas has been a difficult one, this is completely unacceptable. I have no idea where it is and to my knowledge have not received any notifications, only asked for rating.
By Lynn D.
It was from my understanding that the toy would be inside the bath bomb. But they were in the box and the toys looked horrible.
By Candi W.
Never got my package delivered, I got a delivered text and put in a claim into USPS but got nothing.
By Ashley B.
The site was user friendly, but it took over 2 weeks to get my product and when it did arrive it was open and half of the product was in the bottle.
By A Vitamin B.
I never received it.
By heather f I.
I ordered a product with them that I needed rather urgently and it ended up being delivered to an entirely different address and state. When I contacted them about this (which is a hassle, by the way), they said they could refund me and that was it. Over a week had passed by this point and they were not even offering to replace the product. Essentially, it wasted my time and money and their next best offer was a 25% discount which they offer everyone anyway. I do NOT recommend this company.
By Daniela W.
Response from Splashe Brands· Dec 8, 2020
We apologize for the issue you had with the delivery of your order, it does appear the carrier returned it back to us. We do see you have been refunded however for the inconvenience we have asked for your order to be reshipped to you at no cost to you. The order should ship within 2-3 business days. Once again we truly apologize for the inconvenience and if you should have any questions, please feel free to contact us.
At first I was so excited to try the product and you guys sent me a bar of soap instead of the floss for braces. Very disappointed.
By Torres, J.
Response from Splashe Brands· Oct 20, 2020
We are truly sorry that you did not receive what you had ordered!! We have gone ahead and submitted your order for reshipping. Once again we apologize for the inconvenience. Should you have any questions do not hesitate to contact us.