Saturday, November 7, 2026 · Customer reviews of US businesses
The Fair Hearing score
Average
46 reviews
SpinfinitySelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Spinfinity is listed under Gambling.
Spinfinity (spinfinity.casino) has 46 customer reviews on The Fair Hearing, with an average rating of 3.2 out of 5.
46 approved reviews, newest moderated first
I had to update my review for the last time to something positive. So they do payout which is good but the withdrawal process takes a very long time. They lose 2 stars for that. Everything else is fine.
By unique A.
Response from Spinfinity· Dec 16, 2025
Thank you for your review and a massive congratulations on your win!
How long is the redemption process
By Ian
Response from Spinfinity· Oct 7, 2025
Thanks for your review, Ian. If you wish to head to our 24/7 live chat team, they will be more than happy to answer any questions you have regarding any processes at the casino
Great games - high payout limit - and quickly processed withdrawal- love this casino
By Alison P.
Response from Spinfinity· Oct 3, 2025
Thank you for your kind words Alison and a massive congratulations on your win!
Thiefs i won 10k and rhey refused to pay casino guru is a joke represenative by the name nick in on it 1000 percent idk kick backs maybe im file an abitration or lawsuit here soon these people are definitly not making money like they use too many people i know refuse to play in problematic casino
By Nick D.
Response from Spinfinity· Oct 1, 2025
Hi Nick, thank you for sharing your feedback. We understand how disappointing it can feel when winnings are subject to restrictions. In this case, the cashback bonus you used came with a maximum cashout limit, which is clearly outlined in our Terms and Conditions and was applied accordingly. This matter was already reviewed and communicated with you at the time. We always encourage players to carefully review bonus terms before playing to avoid confusion, and our support team is happy to clarify them anytime. We appreciate your understanding
I have put just a few 100 bucks on here and played and had no such luck. I play thousands daily with Pulsz and Crown Coins and have no problems hitting. It’s a casino so you win and loose some. I will say the RTP is very low with this one. They can say it’s random all day long but each platform chooses the RTP percentage. This is why pragmatic was removed from the US. It was sued as a scam for low RTP. It claimed all games had a 97% return when it was tested to be 30%. Every platform was loosing players as this one will eventually. I see why they only have a 3.5 rating and had I seen that, I wouldn’t have signed up. Trust the ratings when it comes to casinos. Crown Crowns has a 4.8 and Pulsz a 4.7. I was hoping this casino was just getting a bad wrap but I see why now. I just put on 100 bucks playing 5 dollars a spin and the RTP was about 24 percent. Won about 20 bucks back, never went over my deposit which is not good. At least with my regular casinos it lets you get above the deposit at least once even if it’s just 20 or 30 bucks. I’m definitely done here. Username okiethefarmer
By Tom B.
Response from Spinfinity· Sep 23, 2025
Thank you for taking the time to share your review. I’m really sorry to hear about your experience with us at www.spinfinity.casino . I had a look into your account, but it seems the username you provided is invalid. Could you please confirm the correct one? Once we have that, we’ll be more than happy to review your account and do our best to make things right.
Was a smooth transaction no real delays . Was on a Friday evening I won but my deposit Thursday morning so well with the time frame of rules for deposit . Good stuff all around
By Kirky P.
Response from Spinfinity· Aug 20, 2025
Thank you for your kind review Kirky! A massive congrats on your win!
i would like too make a statement i once used too have spanifinity casino i want you too no weres my casino at. idk
By Freak N.
Hit a jackpot my first time. Was a great experience.
By Guadalupe D.
Response from Spinfinity· Jul 11, 2025
Thanks for your review and it's so awesome to hear about your jackpot hit! Congratulations!
