Spider FarmerReviews of spider-farmer.com

SpiderFarmer is a shady business. Ordered online, never got an email receipt or any shipping updates/info. Then,both the humidifiers malfunctioned , tripped off and i asked for refund. They refuse to furnish me a shipping location/address to send it back. They will NOT RESPOND TO MY EMAILS. Waited for weeks and now it's out of their 30 dsay lame ass warranty. It's all junk.

Komplette Bestellung retourniert, laut Sendungsverfolgung hat der Laden alles am 18.12.2024 erhalten. Ich warte bis jetzt noch auf mein Geld, immerhin über 800€. Support ist unterirdisch, meine letzte Hoffnung ist Paypal

Awesome results, durable equipment. Very satisfied with my 2 SF 1000 D lights. Product came well packaged, and I dig the stickers. Look forward to buying all my future equipment from Spider Farmer, abiet a piece at a time. Thank You Spider Farmer. As a patient on a small budget your product has helped so much...

Habe Ende Januar einen Controller und einen clipfan neues Modell 2025 bestellt. Geliefert wurde das alte Modell 2024. Habe ungefähr 20 Emails geschrieben. Man hat mir 10€ Preisnachlass angeboten. Das habe ich dankend abgelehnt. Rücksendeinformation oder ein retouren Label Habe ich bis heute nicht. Man versucht anscheinend zeit zu schinden. Kann bis jetzt keinem empfehlen dort etwas zu bestellen. Wäre doch zu einfach den bestellten Artikel zu liefern oder den Kaufpreis zu erstatten. Problem wurde dann doch noch vernünftig gelöst!

Its better to choose another company which cares about customer. Quality of product is a joke.

Horrible company, horrible quality control, horrible customer service. Chinese company with cheap Chinese equipment that just has warehouses abroad. I've spent over $1100 this month with this company everything was fine until I received my last package. My last package to receive was the 6" inline fan and it came used and heavily damaged. I contacted the company within 10 minutes of receiving the package and they are telling me it was done in shipping and offering to refund me $5. I've provided more then enough proof this wasn't damaged in shipping and there is clearly is a problem with quality control. The company keeps reply to me lying directly to my face that it's impossible a used item could have been shipped to me and not willing to offer me a replacement controller even though they carry a 30 day return policy. I got another response today offer $10 this time because they are now saying there is no controllers in stock and there is 10 on their website. So clearly they are lying or they didn't have any controllers and decided to just send me a use one and think I would be okay with a $5 discount. It's no way to treat a customer who has spent so much money. This should be illegal, it's theft and deceiving customers. Don't buy from this company.

Not only did Spider Farmer replace the broken driver for my SF 4000 light without any hassle, they resent it after I misspelled my own address the first time. Great products and great service!

Iv been shoping through spider farmer for yrs iv bought about 8 lights 3 8x4 tent 7 fans an 2 large canfans dehumidifier latest delivery was ae 8x4 it come whit out the 4 middle tee adapters spider famer has been so slow an even leave me on seen to reply iv now have 8×4 that I can't use i brought two weeks ago an was hoping use it right away spider famer are very slack at comsterservice .