Amazing customer service
Amazing customer service! Fast shipping!! My go to shop!!
By Bing
Tuesday, November 3, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
323 reviews
Select a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
At Spellbound Wigs, we believe that wearing alternative hair should be an exciting and joyful experience no matter your journey. Our mission is to empower women to look and feel beautiful, and we offer many options that help you do just that. Whether you are seeking alternative hair solutions due to hair loss or just jumping on the celebrity fashion trend, we want to help you look and feel your very best. For those suffering from hair loss, we understand. We are here to help you navigate the world of alternative hair and find solutions that will make you feel more confident. We are here to guide and teach you so that you can get the most out of your experience and we pride ourselves on offering the best customer service in the 505 and beyond! It is our privilege to serve you.
SpellboundWigs.com (spellboundwigs.com) has 323 customer reviews on The Fair Hearing, with an average rating of 4.8 out of 5.
323 approved reviews, newest moderated first
Amazing customer service! Fast shipping!! My go to shop!!
By Bing
Great customer service. Have been buying from Spellbound for a few years. Had to make a couple of returns, easy & fair. Wish the free shipping minimum was a bit lower.
By Carolyn D.
Reliable for fast delivery. Too bad that my favorite item has discontinued. I tried to get something similar, but it was hard. Also, it would be nice if there is a color chart that can compare colors between different brands. The colors on the website can vary depending on the computer setup. With my new choice, I ended up with a darker color.
By Sophia
Response from SpellboundWigs.com· May 24, 2026
I’m so sorry to hear that your go-to was discontinued, I know how frustrating that can be! Sadly we don’t have any control over those decisions. Colors can absolutely be very tricky online, feel free to reach out to us anytime via the website chat if you need help with colors. We are happy to provide customized help to you! Thank you for shopping with us! 💜
Always Superior Customer Care and fast shipping, great prices as well! Sherri is the best at what she does, she's genuine and real and does giveaways all the time
By JAMIE D.
Response from SpellboundWigs.com· May 24, 2026
Thank you so much for the sweet words! I appreciate your feedback so much Jamie! 💕
As always I was very pleased with this service. Great bargains, very fast delivery, always reliable. I still can't believe I got Henry Margu's WHISPER in my favorite color at such a great price! It's so unexpectedly beautiful!
By Frauke B.
Response from SpellboundWigs.com· May 24, 2026
Thank you so much for your trust and your business! I’m so glad to hear that you loved the Whisper! 💕
This is very nice.
By Aki
Response from SpellboundWigs.com· May 24, 2026
Thank you! 💕
I was so surprised & exited when I won a $10 gift card to Sherri's wig store. Sherri is generous to offer fun ways to engage her customers in contests for prizes. Thank you again so much.
By Kris S.
Response from SpellboundWigs.com· May 11, 2026
Congrats! Thank you so much for being an amazing part of our circle! ❤️
Perfect as always!!
By Carolyn K.
Response from SpellboundWigs.com· May 11, 2026
Yay! We love hearing that. Thank you! 💜