Always great service and products !
Always great service and products !
By Jennifer R.
Response from SpellboundWigs.com· Aug 5, 2023
Thank you so much for taking the time to leave us feedback, we appreciate you so much!
Wednesday, November 4, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
323 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
At Spellbound Wigs, we believe that wearing alternative hair should be an exciting and joyful experience no matter your journey. Our mission is to empower women to look and feel beautiful, and we offer many options that help you do just that. Whether you are seeking alternative hair solutions due to hair loss or just jumping on the celebrity fashion trend, we want to help you look and feel your very best. For those suffering from hair loss, we understand. We are here to help you navigate the world of alternative hair and find solutions that will make you feel more confident. We are here to guide and teach you so that you can get the most out of your experience and we pride ourselves on offering the best customer service in the 505 and beyond! It is our privilege to serve you.
SpellboundWigs.com (spellboundwigs.com) has 323 customer reviews on The Fair Hearing, with an average rating of 4.8 out of 5.
323 approved reviews, newest moderated first
Always great service and products !
By Jennifer R.
Response from SpellboundWigs.com· Aug 5, 2023
Thank you so much for taking the time to leave us feedback, we appreciate you so much!
Every purchase I have made from here has been great. Fast shipping. Amazing customer service. Great prices. I highly recommend.
By Regan
Response from SpellboundWigs.com· Jul 19, 2023
I am so glad to hear that you've had such a great experience! This is everything that we strive for. Thank you so much for the feedback!
There was zero paperwork in the package. It should have been a return as the wig is nice but it’s style isn’t good for me. As I order from many sites and all it had was a Henry Margu shipping label on the box I had no way to do a return. You policy says returns within three days of postmark which was impossible due to me not having info to do so. I found out about the return policy when I figured out it came from you due to your emails. Could you please help me.
By Roxann E.
Response from SpellboundWigs.com· Jul 9, 2023
Hi Roxann, I’m so sorry the piece you ordered isn’t your style. I do think you may have misunderstood our policy. We don’t include return slips in our packages as we try to operate paperless and as green as possible, however we are very easy to get a hold of and very responsive. You can start a return from your account online as explained in our return policy without ever even contacting us at all, but there are several other ways to reach us for assistance including email, phone, and chat on the website. We take customer service quite seriously here and I do hope that you’ll give us an opportunity to assist you. I have emailed you a return label to send the piece back but should have any questions or need any additional Help please feel free to reach out!
Rachel Welch has best quality of Wigs that I’ve experienced.. Never disappointed.. This is so Natural looking .
By Jerome
Response from SpellboundWigs.com· Jul 19, 2023
I am so glad you're happy with your new piece! Thank you so much for shopping with us! ❤️
I was provided personalized service and provided an opportunity to look at my options. Hair loss is embarrassing but Sherry helped me yo feel comfortable,
By Alta P.
Response from SpellboundWigs.com· Jul 19, 2023
I'm glad you felt comfortable here. We try really hard to provide a private, safe space for our clients to explore their options no matter the reason they wear alternative hair. I appreciate your trust and your business so much, thank you! 💞
Quick delivery! Wonderful customer service! Love my new hair! You will be my go to!
By Wendy R.
Response from SpellboundWigs.com· Jul 19, 2023
I'm so glad to hear it! Thank you so much for shopping with us, we look forward to serving you in the future! 💜
I found the perfect style I wanted, however, it was not in my size. I decided to check with the company to see, if by chance, they had the wig I was looking for in my size. WIN! Not only that, I’m technically challenged when ordering on a cell phone. Like magic, I was sent an email that made ordering a snap! Quick & easy.
By Patty M.
Response from SpellboundWigs.com· Jul 19, 2023
Yay for wins and yay for magic! 🪄 Thank you so much for your business! ❤️
Customer service is top level.
By Sheri D.
Response from SpellboundWigs.com· Jul 19, 2023
Thank you so much for the feedback, and thank you for shopping with us! 💜