Great service
Love working with SpeechPad. Excellent service. Transcripts are usually done before the deadline and are very accurate.
By .A
Wednesday, November 4, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
107 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Speechpad provides high-quality transcriptions and captions at competitive prices. Our international customer base ranges from Fortune 500 companies to boutique businesses and individuals. Since we began operations in 2008, we have always made customer satisfaction our top priority. To us, that means:a smooth and easy ordering processmultiple options for turnaround timehigh accuracy transcripts and captions24/7 customer supportconsistency and reliabilityWe use a thorough qualification and training system to select the best transcriptionists and captioners, and we have developed state-of-the-art technology to manage the service delivery and workflow. This system includes a multi-tier review process with closed-loop feedback to our worker base. Our skilled workers, mature technology and tuned process enable us to consistently deliver world-class services that our customers can rely on.
Speechpad (speechpad.com) has 107 customer reviews on The Fair Hearing, with an average rating of 4.9 out of 5.
107 approved reviews, newest moderated first
Love working with SpeechPad. Excellent service. Transcripts are usually done before the deadline and are very accurate.
By .A
I'm a write for a music magazine, and I am always impressed that the transcribers accurately transcribe band names and music gear correctly--including correct spelling.
By Richard R.
Quick efficient and nearly always accurate. If the transcriber is unfamiliar with certain accents this could prove problematic.
By Jackie
Response from Speechpad· Jan 31, 2017
Thank you for your feedback! We are currently working on improving our files to transcriber matching algorithms to ensure you're provided with the highest quality transcription. If you experience any issues in the future, please email us at [email protected], or contact us through our chat that is available 24/7, and we'll gladly help get it resolved for you.
The response was faster than I expected, the transcription was accurate.
By Kate
Great Company! Expectations area always above and beyond!!! Would recommend. :)
By Sheila
We have been happy with the service that Speechpad has offered. They are responsive, accurate, punctual, and well priced. We will continue to utilize their services for our transcription needs.
By Erin
I am happy to recommend Speechpad for your transcription needs. As a Marketing Director, I need accurate transcription in a timely manner. A friend recommended I try Speechpad and I am glad I did. Not only is Speechpad fast and professional, but it is also very affordable. My choice for transcription is Speechpad!
By Beth
I needed captions for 4 x 5min videos - speechpad turned it around in record time, almost perfectly. There were a couple of very minor amends required, and speechpad corrected them within hours. I couldn't recommend this service enough!
By AU C.