So far, for me, always ahead of deadline...
...and accurate.
By Customer
Wednesday, November 4, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
107 reviews
Select a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Speechpad provides high-quality transcriptions and captions at competitive prices. Our international customer base ranges from Fortune 500 companies to boutique businesses and individuals. Since we began operations in 2008, we have always made customer satisfaction our top priority. To us, that means:a smooth and easy ordering processmultiple options for turnaround timehigh accuracy transcripts and captions24/7 customer supportconsistency and reliabilityWe use a thorough qualification and training system to select the best transcriptionists and captioners, and we have developed state-of-the-art technology to manage the service delivery and workflow. This system includes a multi-tier review process with closed-loop feedback to our worker base. Our skilled workers, mature technology and tuned process enable us to consistently deliver world-class services that our customers can rely on.
Speechpad (speechpad.com) has 107 customer reviews on The Fair Hearing, with an average rating of 4.9 out of 5.
107 approved reviews, newest moderated first
...and accurate.
By Customer
Ahead of schedule.
By Michael
Quick turnaround, professional but personal company. Fantastic customer service, and always accurate even when audio is muffled, has heavy accents, or is between multiple speakers. Would recommend this company to anyone seeking a transcription service for any setting, casual or professional.
By Emily D.
I've been using Speechpad for my transcription services for a few years. They have always delivered very well transcribed content in a timely manner. Nothing but positive experiences.
By Jeff - 4Spot M.
I count on Speechpad often for translation of client audio. They have always delivered on-time or well before, very reliable and great quality work.
By Sally N.
They were able to turnaround a translation/caption is less than 24 hours and I was able to make my deadline - Thank you!
By Karen
Speedy, reliable, easy to use service. Upload your media file and select the timeframe - every time Speechpad has delivered before the deadline committed on the order.
By Morgan
I have used speechpad for all my video project transcription needs for about five years.The results are accurate, the turn around time is fast and customer service is excellent. Once when I had a problem uploading my source file, I was impressed by how quickly and professionally they responded and solved the problem. I am very pleased with my experience with speechpad and regularly recommend speechpad to others.
By Janet V.