Saturday, November 7, 2026 · Customer reviews of US businesses
The Fair Hearing score
Poor
19 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
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Spectaclet (spectaclet.com) has 19 customer reviews on The Fair Hearing, with an average rating of 2.4 out of 5.
19 approved reviews, newest moderated first
Too bad you have to give them a star to write this. Item a lot smaller than expected. Asked for refund. Instead of giving me the address to return, keep telling me it’s too expensive to return and offer $12 and I can keep the junk. I don’t want the junk, now up to $33 and saying it’s as high as they will go. I don’t think this type of service is legal. Shipped out of Chicago, telling me it has to go back to china. They have been refusing return address since June 29
By Cs
the item I recieved was a LOT smaller then what was represented in your ad
By Al M.
This took forever to arrive and was a lot smaller than I thought it would be.
By Diane G.
I have only received part of my order. Hopefully I will receive the rest in a day or two. The tracking could be alittle more thorough. Other than this, I will be satisfied when I receive the rest of my order
By David T.
Solar fountain does not work. I ordered 1 large amd received 3 small instead. Terrible product I requested a return/refund and was offered $8 back on the $80 I spent. Terrible customer service.
By Elizabeth
Response from Spectaclet· Jun 18, 2026
Dear Customer, Thank you for taking the time to share your shopping experience with us. We sincerely apologize for the issues you encountered with your order and fully understand your disappointment and frustration. To ensure that we can process your case quickly and accurately, please contact us via: Email: [email protected] Please provide the following information: Phone number Recipient's name The email address used when placing the order We are committed to doing everything we can to resolve the issue and will continue working on it until you are satisfied with the outcome. Once again, we sincerely apologize for the inconvenience caused and appreciate your patience and understanding.
I ordered a solar fountain pump from this company and never received it. They provided 2 Bogus tracking numbers. I got an email saying my order was delivered to my home, I never received it. I reached out to them explaining the situation. They told me to contact my local PO and have them track the number. The PO stated that the tracking numbers they gave me could not be found and don't exist. I reached back out to the company to either send me a new one, or please reimburse me since I never received the item. They have refused any further communication. Be aware of this company!!!!!
By Darlene W.
Response from Spectaclet· Jun 16, 2026
Dear Customer, Thank you for taking the time to share your shopping experience with us. We sincerely apologize for the issues you encountered with your order and fully understand your disappointment and frustration. To ensure that we can process your case quickly and accurately, please contact us via: Email: [email protected] Please provide the following information: Phone number Recipient's name The email address used when placing the order We are committed to doing everything we can to resolve the issue and will continue working on it until you are satisfied with the outcome. Once again, we sincerely apologize for the inconvenience caused and appreciate your patience and understanding.
Total scam! Bought an item for $75. Sent a miniature of the item worth $5. Won’t refund my money! SCAM!!!!!
By customer
Response from Spectaclet· Jun 16, 2026
Dear Customer, Thank you for taking the time to share your shopping experience with us. We sincerely apologize for the issues you encountered with your order and fully understand your disappointment and frustration. To ensure that we can process your case quickly and accurately, please contact us via: Email: [email protected] Please provide the following information: Phone number Recipient's name The email address used when placing the order We are committed to doing everything we can to resolve the issue and will continue working on it until you are satisfied with the outcome. Once again, we sincerely apologize for the inconvenience caused and appreciate your patience and understanding.
It does not really work? The fountain stem pops off, won't stay on. Way too small. I need much larger.
By danapiccione
Response from Spectaclet· Jun 16, 2026
Dear Customer, Thank you for taking the time to share your shopping experience with us. We sincerely apologize for the issues you encountered with your order and fully understand your disappointment and frustration. To ensure that we can process your case quickly and accurately, please contact us via: Email: [email protected] Please provide the following information: Phone number Recipient's name The email address used when placing the order We are committed to doing everything we can to resolve the issue and will continue working on it until you are satisfied with the outcome. Once again, we sincerely apologize for the inconvenience caused and appreciate your patience and understanding.
