Excellent fast shipping
Excellent fast shipping
By garcias P.
Saturday, November 7, 2026 · Customer reviews of US businesses

The Fair Hearing score
Great
385 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Founded in 1984, Specialty Store Services is a second-generation, family-owned retail supply partner dedicated to helping both independent shops and multi-location chains thrive. Operating from a centralized Chicago distribution hub, we equip businesses nationwide with the high-quality fixtures, displays, and operational supplies required to build engaging and highly profitable retail environments. Because our warehouse is centrally located, we ensure rapid transit times to both coasts. We know that damaged fixtures cost you time and money, which is why we invest heavily in meticulous packaging and handling. Backed by industry-leading customer reviews and an outstanding carrier rating, our specialized shipping process ensures your products arrive pristine and ready for opening day or seasonal resets.We understand that every square inch of your sales floor matters. By designing problem-solving products, such as our exclusive lightweight folding grid panels and freight-saving flat-ship shopping carts, we turn direct client feedback into innovative merchandising solutions you won't find anywhere else. Our goal is to help you maximize your store's footprint, streamline your customer flow, and ultimately, help you drive higher sales.To be a true one-stop shop, we maintain thousands of ready-to-ship items in stock. Our comprehensive catalog ranges from premium glass showcases, slatwall systems, and heavy-duty clothing racks to everyday operational essentials like bagging, tagging, and pricing supplies. Whether you are outfitting a brand-new boutique, upgrading a franchise, or preparing for a trade show, we have the inventory to meet your exact specifications.Backed by over four decades of industry expertise, we don't just sell fixtures; we provide peace of mind for your business. Our dedicated, Chicago-based customer support team is available to offer expert guidance, and everything we sell is backed by our 100% satisfaction Triple Guarantee: we will price match any adver
Specialty Store Services (specialtystoreservices.com) has 385 customer reviews on The Fair Hearing, with an average rating of 4.3 out of 5.
385 approved reviews, newest moderated first
Excellent fast shipping
By garcias P.
Our purchase and customer service for our new magazine display racks from Specialty Store Service was outstanding, the shipping was quick, and all racks arrived damage-free. The racks are sturdy and well-made and should last for years of service.
By BAYLIFE M.
The nesting table is exactly what description stated and I am very pleased with the product.
By NH Me S.
This is my 2nd
By V Town Gifts And More L.
1) the wrong item was sent, had to send it back, THEN my item was sent, but it sure looks to be a used return damaged item with missing screws and a chipped bottom panel. the billing/packing/receipt not correct showing a different shipping charge than the one I paid at the time of purchase
By Suzanne A.
Totally inflexible and dishonest store. The colour I received is WAY different to that advertised and they just don’t care. Offered me a $2 refund, what an insult. fabric is cheap and second rate snd sizing is totally off. Take my advice and DONT SHOP HERE
By Leeann B.
Ordered through the website and it gave a shipping cost of $0.00, got call from them saying i need to pay for freight.
By jeffrey D.
I purchased a JFJ easy pro disc repair machine from Specialty Store Services on October 3rd 2019. I called them on Monday 10/21/2019. To inquire about my order I was told they would look into it and call me back. Not only did they not call me back but on 10/23/2019 I received an invoice dated 10/18/19 stamped previously shipped and as of 10/25/2019 I still do not received my order. I CAN NOT STRESS THIS ENOUGH DO NOT DO BUSINESS WITH THIS COMPANY. THIS COMPANY HAS NO INTENTION OF DELIVERING YOUR ORDER.
By Lyle S.