Awesome customer service
Awesome customer service! Great packaging!
By Santo D.
Tuesday, November 3, 2026 · Customer reviews of US businesses

The Fair Hearing score
Excellent
70 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
At Speculative Fiction, we have a deep passion for all things art. Our mission is to bring the finest Comic, Television and Film based collectibles to collectors, at a fair price with the friendliest service. We are collectors ourselves and know the importance of not only getting your collectibles in the safest and fastest way possible, but also being updated throughout the order process. We have helped thousands of collectors source rare and hard to find collectibles and look forward to helping thousands more.Spec Fiction Shop is run by collectors, for collectors.
Specfictionshop (specfictionshop.com) has 70 customer reviews on The Fair Hearing, with an average rating of 4.5 out of 5.
70 approved reviews, newest moderated first
Awesome customer service! Great packaging!
By Santo D.
Unprofessional customer support, does not answer the questions being asked.
By Mikail
Preorder items aren’t guaranteed, as my preorder fell through for some reason. I placed it back in 2023. They did refund me after I submitted a request through Shopify.
By Antonio O.
Am really happy I've come across Spec Fiction and got an item I had searching for a long time. The transaction went smoothly, with quick international shipping and responsive communication when needed. The item was very carefully packed, parts taped and tucked in with extra materials for support. It arrived intact, just as described. Thank you, team! Till next time ;-) hopefully soon!
By Oliver B.
Ordered prime 1 studio jungle hunter predator. Great customer service and communication. Highly recommend to other collectors.
By Charles S.
There was an issue with an order that I had made and the steps that Todd took to make it right were far above and beyond! Fantastic customer service and amazing communication. Also, an incredible selection of figures! Very happy, highly recommended Specfiction!
By Jason R.
I got yet another great statue from this company. It came in perfect condition with fast shipping. Thanks again to these great bunch of guys!
By Phillip M.
Todd and the team, at Spec Fiction, truly care about their customers and provide excellent customer service. It so happened, that the entire contents, of the UPS truck delivering my item item, was stolen. I could not believe it. I followed the instructions that UPS provided, which included informing the Vendor to have them contact UPS. I reached out to Spec Fiction. Todd responded. He was as shocked as I was, at what had occurred but, he assured me that everything would be alright. He gave me that peace of mind, that I needed. Spec Fiction didn't ignore me. They didn't procrastinate on the matter. They didn't give me the the run around. They took care of me. They valued me... wow. A few weeks later, a replacement was delivered, to my door. I was elated and relieved. From my heart, thank you Todd and the Spec Fiction team. You have a loyal customer, in me. Juan Cavazos Burbank, CA
By Juan S.