SPANXReviews of spanx.com

Their customer service chat reps are consistently rude and apathetic. My package has taken almost 2 weeks and still hasn’t even reached the state I’m in, and when I spoke to Daphne about my concerns this morning, the response was “Let us not forget that there were 2 holidays last week.” Let us not speak to customers in a condescending tone, Daphne. Then, when I told her I needed my order for a vacation I am going on and that I didn’t have a month to wait for my order, she told me that when my order arrives I could just return it and get my money back. Honestly all I wanted was for someone to do something to help me figure out if FedEx disappeared my package and find a solution if they did, I didn’t need all that. Speaking of FedEx, there are many choices to ship a package and have it actually arrive, and FedEx usually isn’t one of them. I wish Spanx and more companies would pay attention to how poorly FedEx handles their packages and stop doing business with them. Until that happens, I am officially done doing business with anyone who ships with FedEx. And until Spanx fixes the attitudes of their customer service reps, I’m doing doing business with them as well.

Terrible quality product £90 leggings inky worn 10 times as I put them away for summer just got them out. To find worn in so many places they shouldn’t be now over 6 months they aren’t interested in thier faulty product. Shame on your selfridges and Spanx for not even taking these leggings I. For investigation as I’m certain I’m not thr only one that has had this issue. Never again what a waste of £80 not for to wear for cleaning now

Ordered a pair of leggings for an event and received rather quickly with 1 week prior to event so that was no issue. However, they were defective and one side was higher waist and longer leg than the other. When I called to see if they would expedite a new pair so I can get in time for my event and return original pair in the meantime, they said "not unless it is for a wedding". They proceeded to try to exchange my pair when it wouldn't arrive in time and I told them I wanted to just return altogether if I wouldn't get there in time and they just started the return without even trying to keep my business. I expected better customer service for such a big brand. Didn't seem to care about making it right for me even though the quality of the leggings was poor. I rarely encounter a company who won't do whatever it takes to make it right and have a happy customer. First and last time ordering from Spanx.

Spanx has such wonderful items and customer service. I have purchased a few items from a retail store and decided to check out their website. I was blown away by the selection, quality and shipping methods they offer. I just made a couple of purchases so far from their website and I am very impressed with everything so far. One thing is that the prices for their items is a little high but for the quality of items, it is justifiable. Most important of all, my gorgeous mistress owner Goddess Mia approves all the wonderful items I have received from this site and that makes me so very happy. Very highly recommended.

Horrible service still waiting from my return for 4 weeks now. Never will buy again. This multi million $$$ co is too cheep to give my return asap like other retail online stores. Cheep cheep. Don’t buy and god for it you don’t like the $100 leggings because you will be waiting months for a return.

Good hosiery and average shapewear. Their hosiery is good and the support hose comparable with better EU brands. I like the packaging too. They last well and are good value for money.