They replaced my device
They replaced my device
By Georgia W.
Response from spacetouch.com· Sep 14, 2026
Thank you for the review! Glad we could get your device replaced.
Sunday, November 8, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
549 reviews
Select a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
THE VISION.THE STORY.We founded Space Touch because we saw a need for advanced skincare therapy technology that would replace ineffective office treatments and endless creams. We teamed up with leading scientists and engineers to create "The Future of Skincare."
spacetouch.com (spacetouch.com) has 549 customer reviews on The Fair Hearing, with an average rating of 4.6 out of 5.
Showing 480 reviews with 5 stars · Clear filters
They replaced my device
By Georgia W.
Response from spacetouch.com· Sep 14, 2026
Thank you for the review! Glad we could get your device replaced.
Super friendly customer service people, and prompt resolution of my problem!
By Laurie B.
Response from spacetouch.com· Sep 14, 2026
Thank you for sharing this! Glad the team was friendly and got your issue resolved quickly. We appreciate you taking the time to leave this!
great customer service with my warranty
By Michelle T.
Response from spacetouch.com· Sep 14, 2026
Thank you for the review! Glad the warranty experience went smoothly.
The quick response on your warranty was very expressive, i am a very happy customer, and excited that i have my Jupiter once again, Thank you so much and i appreciate your committment.
By Gladys A.
Response from spacetouch.com· Sep 14, 2026
Thank you so much for this! Really glad the response was quick and you're back to enjoying your Jupiter. We appreciate you and your kind words!
wow, thank you so much for your quick service and excellent warranty! I’m very happy. My product is finally working again. Brand new.
By Karolyn
Response from spacetouch.com· Sep 14, 2026
Thank you so much!! Love hearing you're happy and back up and running with a brand new device. We appreciate you taking the time to share this!
I am very satisfied with the company. They were professional. They got back to me about my questions. Then they followed up with a phone call to see how things were going, and they sent the product in a timely way and a printing label to return something that I needed to return. I am very pleased and would recommend them to friends.
By Joanie and Sol S.
Response from spacetouch.com· Sep 14, 2026
Thank you so much for this! Really glad the whole experience felt professional and thorough — especially that follow-up call to check in, that's exactly the kind of service we want to be known for. Thank you for recommending us to your friends!
Great product
By William R.
Response from spacetouch.com· Sep 14, 2026
Thank you!
The representative was very knowledgeable friendly and helpful. It was a pleasure working with her. She helped me with re-registration of my device. Also enquired about the problem with my device and replaced it with the new one. This certainly gained my trust in your company and your products. I believe that your company will have a very successful future.
By Khin
Response from spacetouch.com· Sep 14, 2026
Thank you so much for this! It means a lot that this experience helped rebuild your trust, not just resolve the issue. We'll make sure she hears how much of a difference she made. We appreciate your kind words and your confidence in where we're headed!