Very helpful and knowledgeable
Very helpful and knowledgeable. Will continue to order from Jeanette!
By Christy
Monday, November 2, 2026 · Customer reviews of US businesses
The Fair Hearing score
Great
149 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Spa and Equipment is listed under Physical Aids in Pacoima, California.
Spa and Equipment (spaandequipment.com) has 149 customer reviews on The Fair Hearing, with an average rating of 4.2 out of 5.
149 approved reviews, newest moderated first
Very helpful and knowledgeable. Will continue to order from Jeanette!
By Christy
They were great and helpful until the information and pictures they send turn out to be giving a wrong recommendation. Then when I asked for support, assistance, the return policy- I was ignored. I no longer trust their input. And their support has been nonexistent. Look elsewhere.
By Katie P.
Response from Spa and Equipment· Jan 14, 2026
Thank you for your feedback. We’re sorry to hear about your experience, as this is not the service we strive to provide. It appears the issue has already been resolved; however, if anything remains outstanding, please contact our support team directly at info@spaandequipment or 1.800.418.0830, and we’ll be happy to assist. — SkinAct Support Team
Free shipping for the whole year sounds great! Im still considering it but sounds like a good deal.
By Chrome
Consistent, reliable support. They have always resolved my concerns and or problems in a timely manner. Thank you, Alex, for your assistance.
By Kris O.
Alex was extremely responsive. He replied within less than a day of my email. He quickly assessed our equipment issue and has provided a solution. This is the best service ever!! I will use this company for all future bed and equipment purchases
By Diane
We love our new 4 on 1 steamer and the customer service from Zizely was excellent. Will purchase from here again and can’t wait for my other steamers to break so I can replace with the 4 in 1 steamer lol!
By Natalie D.
We recently purchased a massage table. Jeanette Vargas was our representative and we could have not been more pleased with the way Jeanette completed the transaction. She is professional, thorough and is a credit to the company. We are thankful for employees like Jeanette.
By Mik J.
If I could give 100 stars, I would..Jeanette Vargas was the representative that took care of me. She is a true professional what she does now only at supplying the knee that I had but they care that she does while doing the job. I wish every employer had an employee like this truly an honor.
By Julio A.