Southern Fried ChicsReviews of southernfriedchics.com

I placed an order on May 12th 2024 - just a simple t-shirt. Not a pre-order. Almost 50 days later, I have yet to receive my order or a refund. I have reached out so many times I've lost count. They do not answer emails or phones. They delete your comments on Facebook. They won't respond in messenger or Instagram. I got bamboozled!!! I don't recommend shopping with them unless you want to spend money on something you will ever get. Customer service doesn't exist.

I shopped with SFC for years now and I had always had excellent customer service. The past few times, CSR will not answer phones in which we have to rely on emails. I sent out an email right after placing an order, and I needed to make a change. They first AUTO responded they rec'd my email, then I never heard back until I got my order and I got the wrong dress size. I dont know if it's because SFC is growing so fast that they cannot keep up with customer service, so as long as their orders go out, but Customer Service should be an IMPORTANT part of the business, and I am skeptical in continue to purchase with SFC. At first, I would get great customer service and spoke to the sweet ladies there, now, it's all about emails and dropped calls. SFC makes me now feel like a number, and not a person to them, like they used to make me feel.

Awful. There is NO customer service to even get ahold of to try and resolve the problem. I didn’t receive items in my order It’s been over a month and no one replying to me

Boots were smaller in shaft than advertised and slow customer service responding to requests. Would not accept a return. Never ordering again.

It was awful!!! After finally getting a response you ladies did not help me out at all!! I accidentally selected the wrong size, I selected a small Instead of a xl or large and you ladies would not change it bc you side the order had already shipped. Well I sent the email litterly 3 mins after I submitted the order bc I realized the mistake. There was not way the order had already even shipped. I ordered a skirt that had I had been waiting on for 2 weeks already. So you would help me change the size or anything so now I am stuck with a shirt that does not fit me at all bc you also will not accept returns! Awful customer service

Ordered sequined duster in X-Large, description shows duster in bubble gum colors on black as well as picture. When I received this it was black and white no iridescence as customer service said. Not at all like picture. They informed me they sent what I ordered and final sale. So I’m stuck with it. Will not purchase from them again! Also runs small.

This place is good at one thing: scams. I ordered a pair of boots, a half size larger than I wear to make sure they fit. They were so small they couldn't be worn so I initiated a return. Right. A 20% restocking fee I was willing to choke down (with knowledge that I would NEVER order from them again) and then I was told my return was "rejected" without cause. I lost $172.79 to this horrible place. Don't order their cheap stuff!

You still stole my money and my bank says your a scam too . I bought a dress , they didn’t tell me where the heck it was upon shipping . 2 weeks later they write me saying it’s out of stock !! I had to call my bank because they didn’t refund the money I used with my card for a dress that didn’t come in! I got NO STORE CREDIT like they promised ! To this day !!! And to this day 5 months later they still have not responded . Do not shop here .