Soundproof CowReviews of soundproofcow.com

Response from Soundproof Cow· Dec 5, 2023

Good day, Jeffrey, Thank you for the review and feedback. We apologize that it was confusing, the one tracking number listed on your invoice was linked to the two shipped boxes, however the invoice did not say that. We strive to provide an excellent customer experience and we will work to improve this. Thank you again, wishing you a fabulous day, be safe, be well. The Soundproof Cow Team

Response from Soundproof Cow· Dec 4, 2023

Good day, Amy, Thank you very much for the amazing review and feedback! Ryan is great at what he does and truly enjoys assisting our customers. Wishing you a fabulous day, be safe, be well. The Soundproof Cow Team

Response from Soundproof Cow· Nov 13, 2023

Good day, Ruth, Thank you so very much for the amazing rating and feedback, we truly appreciate that! Wishing you a fabulous rest of your day, be safe, be well. The Soundproof Cow Team

Response from Soundproof Cow· Oct 30, 2023

Good day, Scott, Thank you very much for the amazing rating and feedback. We truly appreciate it. We hope your project went well. Please keep us in mind for any future needs. Wishing you a wonderful day, be safe, be well. The Soundproof Cow Team

Response from Soundproof Cow· Oct 23, 2023

Good day, Jesus, When we looked up your purchase it looks as if by ordering 2 rolls of our Quiet Wrap, instead of a case of 2, the shopping cart charged you incorrectly on shipping. We truly apologize for this error. We will be discussing this with our web development team. We will email you directly with details of the refund for the difference between the true shipping cost and what you paid. Thank you, and we are thrilled that you are otherwise happy with your purchase! Be safe, be well. The Soundproof Cow Team

Response from Soundproof Cow· Sep 22, 2023

Good day, Jeff, Thank you for the amazing rating and feedback. We truly appreciate you letting us know about the material issue so that we could make it right. We have also educated our shipping and receiving team to do product QA checks on orders. We hope that your project went well. Please keep us in mind for future soundproofing needs. Wishing you a wonderful day, be safe, be well. The Soundproof Cow Team

Response from Soundproof Cow· Sep 12, 2023

Good day, James, Thank you very much for the amazing rating and feedback. We truly appreciate it. Please keep us in mind for future projects. Wishing you a fabulous day, be safe, be well. The Soundproof Cow Team

Response from Soundproof Cow· Sep 1, 2023

Good day, John, Thank you very much for letting us know about this issue / delay. We truly apologize for this inconvenience and also for the lack of communication regarding the delay. We strive to keep accurate ship times on our website, in this case it appears to have been a raw material delay. We again truly apologize, and we will be refunding you 10% of your material purchase. You will be receiving the refund receipt via your email on file with us. We will be sure to have more accurate lead times reflected on our web site. Thank you, and we truly hope that you will give our company another try in the future. Wishing you a wonderful day, be safe, be well. The Soundproof Cow Team